[Resolved] there is no "Translate selected strings" option in a String translation

Hello there,

Welcome to WPML support. I'd be happy to help you with this.

Can you provide me a screenshot of your string translations page? I have attached a screenshot showing the section.

To assist you further, I’ll need more information. Could you please go to WPML > Support > Debug Information and share the details in your next reply? You can find step-by-step instructions here: http://wpml.org/faq/provide-debug-information-faster-support/

Look forward to your reply.

Thanks

Hello there,

To debug this issue further, I would need to check your site settings once, for this I would need temporary access (wp-admin and ftp) to your site.

So could you please provide me with those details, you will find the needed fields for this below the comment area when you log in to leave your next reply.
hidden link

This info is private and available to you and WPML supporters only.
Read more about this: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Note:
Backup your sites before providing the credentials or if possible provide credentials for the test site

Look forward to your reply.

Thanks

Hello there,

I don't think re-installing it will help. So we need to check why it's not working.

Thanks

I have enabled the private form for you.

Hello there,

The issue is happening as it's missing some capabilities for the user, it might be due to the permissions plugins that you are using or from some third party plugins, to fix this issue, please follow the below steps:

Please paste the code in the theme functions.php file

add_action( 'init', 'add_caps' );
function add_caps() {
    $user = wp_get_current_user();
    $role = get_role( $user->roles[0] );
    if ($role->capabilities["manage_translations"] != TRUE) {
        $role->add_cap( 'manage_translations' );
    }
}

Visit the string translations page then remove the code from theme functions.php file.

Since we handle one issue per tickets, I suggest you to open new ticket/chat for your other issues as it's easier and efficient to handle.

Let me know if this helps.

Hello there,

If the section is showing without the need of code, then there is no need for it.

I have created a new ticket for the performance issue.

Thanks