There was an error in applying translation

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to add or update translations on properties using WPML and encountered an error in applying translations to specific properties.
Solution:
We have identified that the issue was on our server side and have resolved it. If you're still experiencing this issue, we recommend you check for any updates on your WPML installation and ensure that all your themes and plugins are up to date. Additionally, please visit https://wpml.org/known-issues/ to see if there are any related known issues.

If the problem persists or the information provided here is outdated or not applicable to your case, please open a new support ticket. We highly recommend verifying the version of the permanent fix and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can also contact us directly at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: ATE, Bug

This topic contains 7 replies, has 0 voices.

Last updated by Kor 6 months, 2 weeks ago.

Assisted by: Kor.

Author	Posts
October 9, 2025 at 10:42 am
nikolaosN-6	Background of the issue: I am trying to add or update translation on properties using WPML on my site hidden link. Symptoms: There was an error in applying translation on specific properties. Questions: how to fix? urgent
October 9, 2025 at 2:12 pm #17471780
Kor	Thanks for your patience. I regret any inconvenience caused, but to proceed with troubleshooting, I kindly ask for a snapshot of the site. Alternatively, with your permission, I can create one myself. For this purpose, I typically recommend using the free plugin "Duplicator." If you're already familiar with Duplicator (https://wordpress.org/plugins/duplicator/), please skip the following steps and simply send me the archive file you downloaded. To guide you further, please adhere to these instructions: 1. View the Duplicator instructions video: hidden link 2. Consult WPML's instructions on providing supporters with a copy of your site: https://wpml.org/faq/provide-supporters-copy-site/ 3. If the archive file exceeds 400MB, please use Duplicator's file filters to exclude cache, wp-uploads directory, media, and archive files. Once you have the archive file ready, kindly share the link with us. You can utilize platforms like Google Drive, Dropbox, or similar for file sharing, as the snapshot file might be large. Please note that your next reply will be private, visible only to you and me. You can paste the file link there. Rest assured that once the issue is resolved, I will delete the local site.
October 9, 2025 at 3:22 pm #17472038
nikolaosN-6	You have my full permission to create a duplicate copy using Duplicator plugin or any other plugin is needed!
October 10, 2025 at 5:02 pm #17475330
Kor	Thanks for your patience. I've escalated this to our 2nd Tier Support and they will check and come back to us as quickly as possible.
October 16, 2025 at 2:53 pm #17491133
nikolaosN-6	Is there any update?
October 16, 2025 at 2:54 pm #17491135
Kor	Thanks for your reply. I've just received an update and this is fixed. Please resend your translations and you will be able to complete it without issues now.
October 16, 2025 at 7:00 pm #17492180
nikolaosN-6	I see it is fixed but what was the issue? What caused it ?
October 17, 2025 at 6:32 am #17492839
Kor	Thanks for your reply. The issue is on our server side and it's fixed.