This website is under heavy load (queue full)

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This topic contains 4 replies, has 1 voice.

Last updated by Alejandro 2 months ago.

Author	Posts
April 3, 2025 at 12:18 pm #16891868
gemmaA-3	Background of the issue: I am trying to auto translate content on my website, but when the ATE is booted up we keep getting the following message ""This website is under heavy load (queue full). We're sorry, too many people are accessing this website at the same time. We're working on this problem. Please try again later."" Symptoms: Whenever we try to auto translate content we are seeing this message "This website is under heavy load (queue full). We're sorry, too many people are accessing this website at the same time. We're working on this problem. Please try again later." Questions: Why is this happening and can it be prevented?
April 3, 2025 at 12:25 pm #16892134
gemmaA-3	The ATE is so slow and unusable on this site. Is this a known issue?
April 3, 2025 at 12:46 pm #16892268
gemmaA-3	Please see the ATE logs here...
April 3, 2025 at 1:00 pm #16892416
gemmaA-3	If we manage to bypass the (queue full) message then this is typically what we see (see attached image). This has been like this for over 15 minutes.
April 3, 2025 at 3:28 pm #16893540
Alejandro WPML Supporter since 02/2018 Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Rome (GMT+02:00)	Hello, I deeply apologize in advance for this issue, we're aware of it and we're almost there with a fix. i kindly ask you to wait a bit longer (I know i'm asking a lot since you've waited already enough) and the problem will soon be gone. Again, we apologize for this inconvenience.

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