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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to translate a WooCommerce product using WPML and encountered an error message stating: 'This website is under heavy load (queue full)'.
Solution:
The issue was related to a global AWS outage. We recommend checking if the problem persists now that the outage is resolved. If you're still experiencing issues, it might be due to other factors.

Please note that this solution might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 1 reply, has 0 voices.

Last updated by lukasP-7 6 months, 2 weeks ago.

Assisted by: Marcel.

Author Posts
October 20, 2025 at 8:11 am #17498222

lukasP-7

Background of the issue:
I'm trying to translate one of my WooCommerce products using WPML.

Symptoms:
I encountered an error message: 'This website is under heavy load (queue full)'.

Questions:
Why am I receiving the 'This website is under heavy load (queue full)' error when translating a WooCommerce product?
How can I resolve the issue to successfully translate my product?

October 20, 2025 at 3:38 pm #17500289

Marcel
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: Europe/Vienna (GMT+02:00)

Hi,

We were affected by today’s hidden link. Could you please check if everything is working again on your end?

Best regards,
Marcel

October 21, 2025 at 8:05 am #17501806

lukasP-7

Yes, everything works fine now