[Resolved] "Too many redirect" issue on WP login page caused by WP WPML Multilingual CMS pl

Hi,



Thank you for contacting WPML Support, I will be happy to help you.

It might not be related, but according to your debug.info, the WP memory limit needs to be increased. PHP memory is fine, but WordPress uses 40Mb as default and the minimum requirements for WPML are 128 MB. (Kindly check this page: https://wpml.org/home/minimum-requirements/)

You can increase it by adding the following code in your wp-config.php file right before the line:

/* That's all, stop editing! Happy publishing. */

/* Memory Limit */
define('WP_MEMORY_LIMIT', '256M');
define( 'WP_MAX_MEMORY_LIMIT', '256M');

After, please could you flush the cache of your website (including in a server level or Cloudflare if you are using such service) and see if the issue persists.

* Note: Please make sure you have a full backup of your website before making any changes.

Let me know how it goes.

Regards,
Marsel

Hi,

I noticed from the debug information you provided that the Site URL and WordPress URL are set to different languages (please check attached image), one set to the main language and the other on the translation language, you'll need to set them bot to the main language.

*Note: these are the values set on WP-Admin -> Settings -> General:
- WordPress Address (URL)
- Site Address (URL)

Since you don't have access on the wp-admin you could:

1) You could go to the file wp-config.php, and add the following code:

define( 'WP_HOME', '<em><u>hidden link</u></em>' );
define( 'WP_SITEURL', '<em><u>hidden link</u></em>' );

This will overwrite the values on the WP-Admin -> Settings -> General page, you won't be able to edit those values anymore.

2) You could change the values directly on the database, please for more detailed information about this option check the official WordPress documentation:
https://wordpress.org/documentation/article/changing-the-site-url/#changing-the-url-directly-in-the-database

Let me know if this works out for you,
Marsel

Hi,

Thanks for the clarification.

1) Can you please check if you haven't maybe enabled to translate login / registration pages, from WPML → Settings and scroll to log in and registration pages.

2) Other than that I would suggest checking if the issue still happens when only WPML plugins are enabled, all others plugins and cache disabled, while using the WP default theme.

3) Between making the changes on the database and the wp-config.php option, I would suggest the last one to try first and see if that works without touching the database.

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* Note: It is strange though that from the debug info I have a different configuration for the WP URL and the Site URL meanwhile you have a different one. Maybe it is worth checking the server configuration (on how the website is setup).

Important: Please make sure you have a full backup of your website before trying any option suggested.

Let me know how it goes,
Marsel