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This topic contains 1 reply, has 2 voices.

Last updated by Ilyes 1 year, 2 months ago.

Assisted by: Ilyes.

Author Posts
April 30, 2024 at 9:30 am #15580537

aydinK-4

1-) I use B2B King plugin and WPML plugin. I have a website that sells B2b and B2c. There are many empty toolset custom fields on the product editing screen on my site. How can I solve this problem?

2-) Only b2c prices of some of the products I translated were taken and b2b prices were not taken for the translated products. Can you help me?

3-) We translated the blog posts, but the titles were not translated. How can we solve this problem? Thank you.

4-) When we edit the description of a product, are the descriptions in other languages ​​automatically translated? Or is it updated automatically when we change the prices? Can you give information about this subject? Thank you. If you wish, I can give you access to the site. Images are attached. Thank you.

and this is true product translate: hidden link

and this is false translate: hidden link

can you help me? Thank you so much!

FR Product.png
Eng Product.png
Ekran görüntüsü 2024-04-30 121147.png
Ekran görüntüsü 2024-04-30 114800.png
May 2, 2024 at 2:02 pm #15587663

Ilyes
Supporter

Languages: English (English ) French (Français ) Arabic (العربية )

Timezone: Pacific/Easter (GMT-06:00)

Hello,

Thank you for contacting WPML support team,

I see you have multiple issue that might not all be related, we need to first have more information and eliminate the obvious:

1- I recommend increasing your WP_MEMORY_LIMIT value to at least 256M (You currently have 40M)
Please follow this documentation to learn how to increase it :
https://wpml.org/faq/checklist-before-opening-a-ticket-in-wpml-support/#how-to-increase-your-sites-memory-limit

2- For the empty toolset fields, I recommend you Follow this solution suggested under our Toolset forum : https://toolset.com/forums/topic/toolset-created-empty-custom-fields-in-woocommerce-products/#post-2577863

3- Could you please check under your WPML settings if the concerned custom fields are set as translatable like this ; https://wpml.org/documentation/getting-started-guide/translating-custom-fields/#2-decide-how-to-translate-custom-fields

4- For the untranslated title, does the title contain a special character? if yes, simply search for it in the search bar of the translation editor. like this : hidden link

5- For the edits of the description, it depends on what translation MODE you have active, if you are using "translate everything automatically" mode, then every edit you make on a translatable field will be automatically translated to the second language, you can again check the custom fields' translation settings as suggested in point 3 , if the field is set to Translate then the field will be translated, if Copy, then the field will be copied on every translation.

If you are using "translate what you choose" mode, these fields will not be translate/copied unless you open the product for translation again

Please let me know if you have further questions about this,

Best,

The topic ‘[Closed] Toolset Have So Much empty Block in product page, Why?’ is closed to new replies.