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Supporter timezone: America/Lima (GMT-05:00)
This topic contains 18 replies, has 1 voice.
Last updated by Andreas W. 5 months ago.
Assisted by: Andreas W..
| Author | Posts |
|---|---|
| November 10, 2025 at 5:50 pm #17563675 | |
|
mauriziob-3 |
Background of the issue: Symptoms: Questions: |
| November 11, 2025 at 3:00 pm #17567299 | |
|
Andreas W. WPML Supporter since 12/2018
Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
Hello, Thank you for reaching out, and I hope it is fine if I leave you a first quick reply in English. Please take note that currently it is not possible to translate global layers. Greetings |
| November 11, 2025 at 4:33 pm #17567846 | |
|
mauriziob-3 |
No prob with English. But I never mentioned global layers. The disappeared translations were just regular layers ... I have been using SR for years and always had most of the sliders translated with WPML, but this bug has never happened to me before. |
| November 11, 2025 at 4:41 pm #17567857 | |
|
Andreas W. WPML Supporter since 12/2018
Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
On your screenshot, it says "Global Layers". Anything apart from global layers should be translatable by following the above-mentioned documentation. If this is not the case, I can offer to take a look as an admin user. You'll find the necessary fields to provide access below the comment section if you log in to leave the next reply. The information you provide will be private, meaning only you and I can see and access it. IMPORTANT If you don't see the "wp-admin / FTP" fields, your login credentials for the post and website will be set to "PUBLIC." Do NOT publish the data unless you see the required wp-admin / FTP fields. The private reply form looks like this: hidden link When replying again, click "I still need assistance". Video: hidden link Please note that we are required to request this information individually on each ticket. We are not permitted to access any login information that was not specifically provided in the private reply form for this ticket. |
| November 11, 2025 at 5:51 pm #17567965 | |
|
Andreas W. WPML Supporter since 12/2018
Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
It looks like you were trying to create one Slider per language. The recommended workflow would be to use one Slider for all languages and then create various Slides for each language. WPML includes a specific language option inside each Slider for this purpose. Please follow this documentation: |
| November 11, 2025 at 8:17 pm #17568278 | |
|
mauriziob-3 |
No, these are just older sliders I don't use anymore (and I wouldn't have had this issue with non-multilingual sliders). The relevant one is "Main Slider multi chiusura 2" |
| November 12, 2025 at 2:24 pm #17571352 | |
|
Andreas W. WPML Supporter since 12/2018
Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
The WPML Multilingual option is correctly enabled on your Slider, but it currently only has four Italian Slides. You need to create one slide for each language inside this slider. Then use the language options inside the right sidebar to assign a language to each slider. Did you make sure to read this documentation? Basically, duplicate the existing slides, change their language inside the right sidebar inside the Slide Options, and then change the text from Italian to English. |
| November 12, 2025 at 3:36 pm #17571766 | |
|
mauriziob-3 |
I'm really wondering if you read my messages at all ... looks like not judging from your answers ... |
| November 12, 2025 at 3:37 pm #17571770 | |
|
mauriziob-3 |
From my message NOVEMBER 11, 2025 AT 5:17 PM: To recap the issue: This happened twice: I had the same issue on another website under the same multisite install. |
| November 12, 2025 at 9:48 pm #17572811 | |
|
Andreas W. WPML Supporter since 12/2018
Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
My apologies for the misunderstanding. I can currently no longer log in to the website. It says: Could you please disable 2FA for me so that I can run a test? Or, create a new account using my email: The private reply form is enabled again. |
| November 13, 2025 at 8:28 am #17573501 | |
|
mauriziob-3 |
No 2FA is active on your account. |
| November 13, 2025 at 3:29 pm #17575839 | |
|
Andreas W. WPML Supporter since 12/2018
Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
I did not have any issues with creating the English slides for you. |
| November 13, 2025 at 3:41 pm #17575941 | |
|
mauriziob-3 |
My problem is that sometimes the translation disappears after being created (yours are still there). I noticed that you duplicated the slides as per WPML guide. In the SR online manual they suggest to use the child slider to translate with WPML: Which one is the correct process? Are both fine? I have always been using child slider ... Thank you |
| November 13, 2025 at 4:01 pm #17576032 | |
|
Andreas W. WPML Supporter since 12/2018
Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
I made use of the workflow suggested in WPML's documentation. - I duplicated the slides I use the duplicate option, as otherwise you will need to recreate the whole slide from scratch. Could you please use this workflow to add the missing translations and let me know in case the issue occurs again? |
| November 13, 2025 at 4:25 pm #17576150 | |
|
mauriziob-3 |
If you use the child slide you don't have to start from scratch because it makes a copy of the parent slide. There does not seem to be much difference between child slides and duplication apart from the position of the copied slide (see attached screenshot). |
The topic ‘[Closed] Traduzioni Slider Revolution che spariscono’ is closed to new replies.

