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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are experiencing an issue where after translating an archive page created with Elementor using WPML, you are redirected to an incorrect URL instead of the expected translated page.
Solution:
We recommend completing the translations for your 'imoveis' Custom Post Type (CPT) posts. You can do this by accessing your WordPress admin panel at https://lattitude.sitedev.pt/wp-admin/edit.php?post_type=imovel&lang=pt-pt&admin_bar=1. Once the translations are complete, the English Archive page for 'imoveis' should be generated automatically. Please check if this resolves the issue.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please do not hesitate to open a new support ticket at WPML support forum for further assistance.

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This topic contains 4 replies, has 0 voices.

Last updated by Kor 1 week, 4 days ago.

Assisted by: Kor.

Author Posts
June 8, 2025 at 11:42 am #17116231

andreG-36

Background of the issue:
I am trying to translate an archive page created with Elementor on my WordPress site using WPML. The original page is hidden link and I translated it to hidden link.

Symptoms:
When I open the translated link, I am redirected to hidden link instead of the expected page.

Questions:
Why am I being redirected to a different URL after translating the page?
How can I ensure the translated page displays correctly without redirection?

June 10, 2025 at 1:01 am #17119917

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for contacting us. Please try to translate the taxonomy page using the method here https://wpml.org/documentation/getting-started-guide/translating-post-categories-and-custom-taxonomies/ .

If the issue continues, I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

While checking the debug info, I see that the WordPress Memory Limit is below the requirements. The minimum requirements are 128M, but we do recommend 256M and the debug information of your site shows it set to 40M. Please check this link for more details
https://wpml.org/home/minimum-requirements/.
You can increase it by adding the following code in your wp-config.php file, right before the /* That’s all, stop editing! Happy publishing. */ line:

define( 'WP_MAX_MEMORY_LIMIT', '256M' );
define( 'WP_MEMORY_LIMIT', '128M' );

After adding the code you can confirm that the memory was changed correctly from WPML > Support > WordPress > Memory limit.

June 11, 2025 at 6:36 am #17124038

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. Could you complete the translations for your "imoveis" CPT posts here? hidden link

Then, the English Archive page for "imoveis" should be generated automatically. Let me know how it goes.

June 11, 2025 at 4:03 pm #17127100
andreG-36

Hi, Thanks for your help.

The page already works in English. But, how do I change the url which is currently hidden link and was intended to be hidden link

When I open the url hidden link it redirects to hidden link

Thank you

New threads created by Kor and linked to this one are listed below:

https://wpml.org/forums/topic/change-the-translated-cpt-url/

June 11, 2025 at 4:26 pm #17127273

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. I'm glad that helped. As for your new issue, I've split the ticket here https://wpml.org/forums/topic/change-the-translated-cpt-url/ so that we can follow up. As for this ticket, please mark it as resolved.