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This topic contains 10 replies, has 2 voices.

Last updated by hugoC-2 3 years, 10 months ago.

Assisted by: Osama Mersal.

Author Posts
March 18, 2021 at 3:31 pm #8344455

hugoC-2

I added some custom profile tabs to my Byddypress profile pages using hidden link. How can I translate these? They don't appear as translatable strings.

Is there any documentation that you are following?
https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/

What is the link to your site? hidden link

March 21, 2021 at 8:02 am #8360923

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks for contacting WPML forums support. I’ll be glad to help you today.

I would need to take a closer look at your site. So I would need to request temporary access (WP-Admin and FTP)
– preferably to a test site where the problem has been replicated if possible –
in order to be of better help and check if some configurations might need to be changed

Your next answer will be private, which means only you and I have access to it.

❌ Please backup your database and website ❌

✙ I would additionally need your permission to de-activate and re-activate Plugins and the Theme and to change configurations on the site if needed. This is also a reason the backup is critical.

Thanks for your cooperation

Regards,
Osama

March 22, 2021 at 2:03 pm #8368835

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks for providing the access details. After login, I get a warning message on the frontend. (Kindly check the attached screenshot error.png)

However, the dashboard is working correctly. Could you please go to Users > Profile tabs, duplicate to French, then edit French tabs and translate them? (Kindly check screenshot attached 1)

Thanks,
Osama

1.png
Error.png
March 22, 2021 at 2:44 pm #8369309

hugoC-2

Hi,

I translated the tabs but now they always appear in French, also in the primary language (Dutch).

Please investigate further.

Regards

Hugo

March 22, 2021 at 3:28 pm #8369615

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi Hugo,

!) I've translated the Profile Tab slugs, along with the sub nav slugs.

2) I've checked the shortcodes and translated the view, and the translated view appears correctly. (Kindly check the attached screenshot 1)

Kindly check the French View to translate it from here. (hidden link)

Could you please check and let me know if it works correctly?

Thanks for your cooperation

Regards,
Osama

1.png
March 22, 2021 at 3:33 pm #8369665

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi again,

On the profile page, the 2 languages tabs are appearing. How could I choose the exact tab for one language?

Thanks,
Osama

March 22, 2021 at 6:10 pm #8370831

hugoC-2

Hi Osama,

Journal = French, Dagboek = Dutch.

Regards

Hugo

March 22, 2021 at 6:19 pm #8370897

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi Hugo,

Could you please check if the tabs are displayed correctly now?

Thanks,
Osama

March 22, 2021 at 6:55 pm #8371059

hugoC-2

Hi Osama,

The tabs appear correctly in both languages now, the subtabs on the French page are still in Dutch. How can I get those right?

Regards,
Hugo

subtabs.png
March 22, 2021 at 7:07 pm #8371121

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi Hugo,

The tabs appear correctly at my end. (Kindly check the attached screenshot)

Could you please clear the cache and check from an incognito browser?

Kind regards,
Osama

1.png
March 22, 2021 at 11:15 pm #8372183

hugoC-2