Translate Welcome Emails in WCFM Frontend manager

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is unable to find the welcome email text for translation in the WCFM Frontend Manager and is facing issues with the translation of variable products not showing variations.
Solution:
To translate the welcome email texts, follow these steps:
1. Navigate to WPML-> Theme and plugins localization, select your theme/plugin, and scan.
2. Go to WPML-> String Translation.
3. Scroll down and click on the "Translate texts in admin screens »" link.
4. Search for the needed strings.
5. Select the strings.
6. Click on the "Add to String Translation" button.
7. Then click on the "« Return to String Translation" link.
8. Translate the strings, clear the cache, and check the front end.
For more detailed guidance, check our guide on translating texts in the admin texts screen.
Additionally, we need more information to assist with the variable product variations issue. Please provide your Debug information by following the instructions here: Provide Debug Information.

If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. Also, check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.

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Tagged: Documentation request

This topic contains 8 replies, has 2 voices.

Last updated by Osama Mersal 1 year, 10 months ago.

Assisted by: Osama Mersal.

Author	Posts
June 9, 2024 at 9:37 pm #15719844
dannyL-2	Background of the issue: I am trying to translate welcome emails in WCFM Frontend manager on my site hidden link. I searched in strings, but the welcome email text is not showing. Additionally, the variable products' translation doesn't show variations. e.g. hidden link it's translation: hidden link the translated one don't support options. Symptoms: The welcome email text is not appearing in the string search. The translated product page does not support options. Questions: How can I translate welcome emails in WCFM Frontend manager? Why are the variable products' translations not showing variations?
June 9, 2024 at 9:39 pm #15719845
dannyL-2	screenshot of welcome emails in WCFM Frontend manager: hidden link
June 10, 2024 at 7:40 am #15720444
Osama Mersal	Hi, Thanks for contacting WPML forums support. I'll be glad to help you today. 1) Please check the following steps to translate the email strings: 1- Go to WPML-> Theme and plugins localization, select your theme/plugin, and scan 2- Go to WPML-> String Translation 3- Scroll down and click on the "Translate texts in admin screens »" link 4- Search for the needed strings 5- Select the strings 6- Click on the "Add to String Translation" button 7- Then click on the "« Return to String Translation" link 8- Translate the strings, clear the cache, and check the front end Kindly check our guide to know more about translating texts in the admin texts screen. (https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/) 2) Could you please share your Debug information with me? You can read a detailed explanation about it here. (http://wpml.org/faq/provide-debug-information-faster-support) The debug info will give me a lot of information about how your site is configured. Best regards, Osama
June 10, 2024 at 11:22 am #15721777
dannyL-2	Thank you for your help. I know how to translate the texts in the admin texts screen now. I have attached the debug information. Please help to advise on how to make the translated variable products show options. New threads created by Osama Mersal and linked to this one are listed below: https://wpml.org/forums/topic/how-to-make-the-translated-variable-products/
June 10, 2024 at 11:27 am #15721785
Osama Mersal	Hi, 1) Let us focus on this ticket on the email translation issue. We try to keep one issue per ticket in our forum. Continuing with one ticket per issue helps supporters focus on one issue at once and enables other users to find solutions to their questions faster. Therefore, I've split the other issue and created a new ticket with this issue. (https://wpml.org/forums/topic/how-to-make-the-translated-variable-products/) 2) It's not related to the issue, but according to your Debug.info, the WP memory limit needs to be increased. PHP memory is fine, but WordPress uses 40Mb as default. The minimum requirements for WPML are 128 MB. (Kindly check this page https://wpml.org/home/minimum-requirements/) You can increase it by adding the following code in your wp-config.php file right before the */ That's all, stop editing! Happy publishing. /* line: /* Memory Limit */ define('WP_MEMORY_LIMIT', '256M'); define( 'WP_MAX_MEMORY_LIMIT', '256M'); Best regards, Osama
June 10, 2024 at 11:56 am #15721855
dannyL-2	Thank you. It works. Just one last thing about the information tab translation. e.g. this product: hidden link The tab is still in English: hidden link I have found the "Shipping & Refund Policy" in string translation, and also translated it. Screenshot: hidden link However, in the front end, this tab text still not translated. I have cleared WPML Cache under WPML > Support > Troubleshooting
June 10, 2024 at 11:59 am #15721858
Osama Mersal	Hi, Please let me know how this string is created. Best regards, Osama
June 10, 2024 at 12:05 pm #15721866
dannyL-2	This tab information is also created in WCFM Frontend manager, under Settings - Store Policies - Policy Tab Lebel Screenshot: hidden link
June 10, 2024 at 12:21 pm #15721977
Osama Mersal	Hi, Thanks for the info. Did you check this string in the Admin texts screen? Please try to search for "Refund Policy" and "Policy Tab" in the Admin texts screen. Best regards, Osama
June 10, 2024 at 1:04 pm #15722144
dannyL-2	Thank you very much. The issue resolved. It was not found because " & " separated the text made the full text not searchable. only search part of the text found it.