Tell us what you are trying to do?
Just trying to test my first translated page. But when I access to the page, it redirects right away to the EN version
Is there any documentation that you are following?
Thank you for contacting WPML support. I'll be happy to help you with this. First, let's make sure that the secondary language is not set as hidden. If this is the case, then the URL will redirect on the frontend. You can check this setting in WPML -> Settings.
Next, if the language is not set as hidden, let's check the status of the homepage translation. Please go to WPML -> Translation Management -> Jobs. What does the status of this page show?
Lastly, if you would like to share credentials so we can login and take a look, please feel free to share them in the private fields of the next reply, which I have marked as private for security reasons.
Thanks for sharing the video, that was helpful. The first thing I noticed was on the cart page, this was translated as a duplicate of the original. You will want to click the option Translate Independently when that pops up, so that you can edit the page.
However, that shouldn't cause the redirect. I'm also concerned that the page did not show up in the list of Spanish pages after you tried to translate it. So we will want to see what is happening there. It could be a conflict with another plugin, or there could be some errors in the background.
If it. is okay with you, I'd like to request access to your site and install a File Management plugin. This will allow me to temporariy enable the debug log so I can check for errors, and then I can check the status of the pages as well.
I have marked the next reply as private so that you can safely share that information with me. Thanks!
It looks like this issue is happening because you have some redirects set up on the /es/ directory. If you go to Tools -> Redirection, you will be able to find them there, and I have attached a screenshot. Please try deleting the redirections for /es/ folder and then resave the permalinks and let me know if it works after that.
Thank you, the redirection issue seems to be gone now with your workaround.
There are 3 questions remaining, I am not sure if I can ask them on this ticket or if I need to create separate tickets for that. I would prefer to continue over here to get your help though.
Here in the video I explain the 3 questions: hidden link
1- Why I don't see the language switcher on my translated pages?
2- Why the pages are not getting duplicated to spanish when I complete the translation?
2.1 - Why is the EN version showing me that the translation is pending when I completed the translation?
3- Why is there EN pages showing translation completed, but when I access to the translation is at 0%?
Thanks for the video, I was able to review and since the original issue has been resolved, I will split the new issues into a new ticket(s). Please use the steps below to send me a reply and then I will split the tickets as needed. Please note that I tried to login and take a look but the credentials you previously provided are no longer working.
1. Please try also checking the box to add the language switcher to the footer, and let's see if it shows there. If you are using templates, keep in mind that templates need to be translated as well.
2. As for pages not being created when translated, make sure there is not a previous translation in the trash. Often that happens that the translation was sent to trash but never permanently deleted. If that is not the case, then there may be some conflict with another plugin that is preventing it from being created. Enable the debug log so that we can see if there are any background errors. Also check WPML -> Support and scroll down to make sure there are no items in red.
3. The last page you showed in the translation showed 0% complete. There was only one field, and that field was not translated. You need to add the content in the field and make sure it shows 100% completed at the bottom. If there is content on the page in the original language that is not showing in the translation editor, we will need to look into how the content is created in the original language.
Please send replies to these issues in this ticket and I will then split them accordingly. Thanks.
