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This topic contains 4 replies, has 2 voices.

Last updated by Kor 1 year, 3 months ago.

Assisted by: Kor.

Author Posts
April 4, 2024 at 3:37 pm #15484710

daanM-4

hi, i recently bought your plugin. and i translated every page. my webshop is normally english and i translated it to dutch. but when i switch from the regular english page to dutch it translating that page, but when i go from that page to another it is english again. but i want when you set the page to dutch i want the customer to go threw my webshop in all dutch pages not english anymore. and also i could not translated the shop page, i dont know why it is made with product loop from elementor. but i dont know why this is not working, on the shop page it is also not possible to switch language.

April 4, 2024 at 4:05 pm #15484804

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your patience.

I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

April 4, 2024 at 4:44 pm #15485045

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

I've checked and it looks like the translated pages are still in drafts hence not showing on the frontend. You need to publish it as shown in this screen recording hidden link

Could you please check your other pages and make sure all translated pages are translated?

April 5, 2024 at 10:51 am #15487545

daanM-4

hi Kor,

Your video was really helpfull, and i did not know that it need it be done like that. i updated all the pages. and also i updated all the product again in dutch version. and now the shop page is also working. but when you go from the shop page to a single product template of elementor then the text is still translated in dutch so that is good, but when you switch from product and also the product page, it goes back to english again. so the problem is when i go from single product template to an other single product template it switches back to english again. and al the templates are translated and i have updated all the products.

April 5, 2024 at 3:17 pm #15488805

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

It looks like the access has been revoked. Could you share access to your Website again?

The topic ‘[Closed] Translated pages are not accessible’ is closed to new replies.