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Supporter timezone: Asia/Karachi (GMT+05:00)

This topic contains 7 replies, has 2 voices.

Last updated by Waqas Bin Hasan 1 year, 9 months ago.

Assisted by: Waqas Bin Hasan.

Author Posts
July 29, 2024 at 1:01 pm

laurynasS-2

Background of the issue:
I am trying to display translated products from Lithuanian to English on my site hidden link. Specifically, I am working with the WPML plugin.

Symptoms:
Translated products are not shown. For example, the product at hidden link (Garden cart) is not displayed in English. Additionally, some translated products are shown in the original language instead of the translated one.

Questions:
Why are translated products from Lithuanian to English not shown on my site?
Why are some translated products displayed in the original language instead of the translated one?

July 29, 2024 at 1:37 pm #16016366

Waqas Bin Hasan
WPML Supporter since 05/2014

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Reference to our recent chat, please let me know when your backup is done and it is OK to proceed with investigation.

Regards.

July 29, 2024 at 1:49 pm #16016425

laurynasS-2

Back up is completed

July 29, 2024 at 1:59 pm #16016451

Waqas Bin Hasan
WPML Supporter since 05/2014

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Thank you for the updates.

However, while trying to login at hidden link, I am seeing "User does not exist" error (see attached).

Please check on your side. I've enabled your next reply as private to provide the updated login information.

Additionally, please also confirm that if it is OK to deactivate plugins and switch themes for the investigation.

Screenshot 2024-07-29 185652.jpg
July 29, 2024 at 1:59 pm #16016466

laurynasS-2

will someone get back to me?

July 29, 2024 at 2:00 pm #16016467

Waqas Bin Hasan
WPML Supporter since 05/2014

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Please check my previous message and please be patience because it may take some time. I'll be able to update you by tomorrow.

July 29, 2024 at 2:05 pm #16016477

laurynasS-2

it is OK to deactivate plugins

July 30, 2024 at 5:28 am #16018519

Waqas Bin Hasan
WPML Supporter since 05/2014

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Thank you for the confirmation and new credentials.

Unfortunately, I am still not able to login (neither with new, nor with existing ones). Here's my screencast for a reference: hidden link.

I've enabled your next reply as private again to provide the new/updated and working login information.

The topic ‘[Closed] Translated products from Lithuanian to English are NOT displayed’ is closed to new replies.