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This topic contains 6 replies, has 2 voices.

Last updated by fredericR-10 1 year, 11 months ago.

Assisted by: Bruno Kos.

Author Posts
June 30, 2023 at 9:37 am #13922251

fredericR-10

I'm using a rental plugin from w99 on the woocommerce site.
And i can transelate everything stringwise except for the description, title. So when 'officially' transelate the item instead of a fall back i actually virtually duplicate the item so the stock count of my plugin also becomes double. (screenshot) can i transelate the content and title in any other way? everything else on the pages (of products) has been transelated by string.

MicrosoftTeams-image (1).png
July 3, 2023 at 2:44 pm #13934187

Bruno Kos
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+02:00)

Hi,

Thank you for contacting WPML support!

"Rental Products" plugin doesn't seem officially compatible with WPML, so some functionality may not be working properly as expected when it comes to translations.

Description and the title, I understand these are coming from the plugin and not the WooCommerce default (default WordPress fields)? There is no way to translate things if you don't translate the actual products, because you need to have a language information where WPML can retrieve the translated content from another language then.

Regards,
Bruno Kos

July 4, 2023 at 6:02 am #13937001

fredericR-10

The issue is not with title and description actually ( the standard woocommerce ones). I was translating the products with fallback and string transelation because when i 'duplicate' a product and translate it... the stock status (from the plugin itself) doesnt sync. So ideal i would like a solution that i can stop the duplication of the meta field or sync myself. But i checked and wpml always duplicates so i think i have the change my translate plugin or my booking plugin...

July 4, 2023 at 12:45 pm #13941243

Bruno Kos
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+02:00)

Hi,

Would you be willing to provide me with WordPress credentials so I could investigate the issue directly?

And also do this:
- create a new example product
- translate it
- send me screenshots and/or other info where I can see the issue

Stock is controlled by WooCommerce, however I need to check whether this plugin has its own custom field for stock, if so we can set this to "copy" so that it is always in sync.

https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

I marked your next reply as private so that you can safely add credentials.

Regards,
Bruno Kos

July 4, 2023 at 1:20 pm #13941657

fredericR-10

Hi bruno ,

I've tried that already and it 'syncs' the starting amount but doesnt share the same stock management when things are starting to sell/get rented.

I've given up since i have no more time anymore. I've resorted to another plugin that doesnt duplicate pages/posts/products as a solution. (also recommended by wooocommerce). I'm still a loyal WPML user but after a week of looking into it i think its impossible 🙂

July 4, 2023 at 1:31 pm #13941781

Bruno Kos
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+02:00)

I see - let me know then how do you want me proceed, I can still have a look inside or we can close this ticket.