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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was experiencing issues with displaying the correct translated image on a page using WPML and WP Bakery. The image was not updating to the translated version and remained as the original on the translated page.
Solution:
We identified that the issue was related to how WP Bakery handles CSS attributes for background images. We provided several workarounds:
1. Replace the background image with a simple image widget inside the column. This method allows the Media Translation to function correctly, although it does not support the 'cover' property.
2. Manually edit the image URL on the translation page.
3. Apply a CSS override with a language-specific rule to ensure the correct image displays for each language.
We also escalated the issue for further review by our developers. Meanwhile, we recommend trying one of these workarounds.

If these solutions do not resolve your issue, or if they seem outdated or irrelevant to your case, please visit our support forum to open a new ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 20 replies, has 0 voices.

Last updated by georgiM-3 7 months, 3 weeks ago.

Assisted by: Kor.

Author Posts
September 4, 2025 at 12:05 pm #17375420
georgiM-3

1st Option:
It won't work, precisely because the COVER setting is needed.

2nd Option:
3rd Option:
I will try some of the two to solve the problem.

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I continue with the questions:
How do I translate this page where the parts don't appear?

hidden link

New threads created by Kor and linked to this one are listed below:

https://wpml.org/forums/topic/some-sections-are-not-translatable-using-wpml/

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September 4, 2025 at 12:08 pm #17375454

Kor

Thanks for your reply. Alright then, please try and let me know how it goes. As for your new question, I've split the ticket here https://wpml.org/forums/topic/some-sections-are-not-translatable-using-wpml/ so that we can follow up.

September 4, 2025 at 12:14 pm #17375461

georgiM-3

"""2nd Option:
Manually edit the image URL in the translation page"""

In which menu do I edit the URL?

September 4, 2025 at 2:46 pm #17376391

Kor

Thanks for your reply. What our 2nd Tier Support mentioned is to change the image on the translated page manually as shown in this screen recording hidden link

September 4, 2025 at 3:10 pm #17376632

georgiM-3

Ok, thanks, I do. It's working so far, hope it continues in the same way.

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September 5, 2025 at 4:14 pm #17380029

Kor

Thanks for letting us know. If you still encounter this issue, feel free to reach out again.

September 8, 2025 at 3:43 pm #17384244

georgiM-3

This problem is solved for now, I'm closing the ticket