Background of the issue:
I am trying to resolve an issue with the translation of my site using WPML. Specifically, I am dealing with the navigation menu at the bottom of the page on the Greek translation pages.
Symptoms:
The navigation menu link was deleted on some pages but not on others.
Additionally, on only one page (hidden link), the navigation link correctly directs to the Greek language page, while on others, it points to the English page.
Questions:
How can I ensure the navigation menu link is consistently deleted across all pages?
or,
How can I make sure the translated navigation link points to the correct language page?
Thanks for contacting WPML forums support. I'll be glad to help you today.
1) Please let me know how this navigation is created.
2) It's not related to the issue, but according to your Debug.info, the WP memory limit needs to be increased. PHP memory is fine, but WordPress uses 40Mb as default. The minimum requirements for WPML are 128 MB. (Kindly check this page https://wpml.org/home/minimum-requirements/)
You can increase it by adding the following code in your wp-config.php file right before the /* That's all, stop editing! Happy publishing. */ line:
I added the code for increasing the WP memory limit [do you need to re-send the debug info?].
- - -
- Of the problem, I am sending a few screenshots which show the page's parameters which appear at the end of the back-end screen [see the list of parameters in the LEFT part of screenshot "11.png"].
- The list of websites which appear as a "portfolio" in the mail menu [ "PROJECTS" ] has been created with the Portfolio admin menu -as shown in the left section of screenshot "00.png".
- Note that screenshots "22.png and "33.png" show the parameters of the "proteas.com.gr" page which seems to have been translated correct.
- Screenshot "11.png" shows the parameters of the "gretouro.com" page which has NOT been translated correct.
- NOTE the different translation parameters as shown to the RIGHT section of screenshots "22.png and "11.png".
A.) I disconnected the translation and edited the page. Now the link works!
However, I can't understand how to connect the translation again -it seems it has been automatically connected to Greek, see screenshot 1.png.
B.) The only problem now is that when I am in the Greek-language page of gretouro.com, when I click the English flag at the left of the MAIN menu it points to the English main menu - NOT in the English-language page of gretouro.com [see screenshot 2.png].
I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Preferably to a test site where the problem has been replicated.
Your answer will be private, meaning only you and I can access it.
❌ Please backup your database and website ❌
✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical.
✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.
I didn't change the editor, so you can use the WPML editor after reconnecting the pages. However, you can change it if you don't want to.
Please check the following steps:
1- Edit the Greek Page
2- Select "None" in the translation of the dropdown menu
3- Update the page
4- Edit the English page
5- Change the editor
6- Connect the translation
7- Update the English page
These are the steps in my video, except step number 5.
