Translating Room Facilties from "CozyStay" theme

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to translate a section of your theme related to room facilities, but while the text translates, the images do not appear in the translated version.
Solution:
This issue occurs because the icons for the room facilities are not defined in the specific language you are translating to. For instance, if the icons are visible in the English version, you need to ensure they are also set up for other languages. You can do this by navigating to the Room Facility options in your WordPress admin panel and selecting the appropriate language from the top bar. Once there, you need to define the icons for each facility by clicking on "Choose an Icon".

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your current setup, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic is split from https://wpml.org/forums/topic/i-have-problem-with-wpml-reset-and-delete-old-pages/

Tagged: Exception

This topic contains 25 replies, has 2 voices.

Last updated by Marcel 1 year, 11 months ago.

Assisted by: Marcel.

Author	Posts
May 22, 2024 at 10:19 am #15656965
Marcel Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: Europe/Vienna (GMT+02:00)	Hi, I checked pages such as Hungarian, and it was not copied to the translated version: hidden link. So there is might an issue with that specific field, or it's handled in another field that needs to be changed to "Copy". I recommend you to get in touch with the theme authors about this, as we don't have control over that and they can tell you exactly where they handle that information. Right now, you can open all rooms and change them manually: Open - hidden link - hidden link and change Room Settings -> Layout -> Page Top Section from "Default" to "Top Gallery 1" hidden link, then it will work. You can repeat that for the other three rooms as well. Best Regards Marcel
May 22, 2024 at 11:51 am #15657859
mariaP-49	a tutorial link on how to change manually the rooms? how should i do that ?
May 22, 2024 at 1:03 pm #15658473
Marcel Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: Europe/Vienna (GMT+02:00)	Hi, it's exactly the same as translating your default language directly inside your theme options. I can share no specific tutorial here with you, but I created a video for you. It was only missing in 1 language. I checked your two other rooms, and they all look good now. In case you find another one, these are the steps to change the content of that theme dropdown: hidden link Best Regards Marcel
May 22, 2024 at 1:51 pm #15658714
mariaP-49	hi!! No i doesn't work. I tried but still the icons are not available. The translation with icon is available only in english
May 22, 2024 at 2:40 pm #15658955
Marcel Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: Europe/Vienna (GMT+02:00)	Can you please show me which icons you mean? I'm speaking about the header image that didn't show the gallery slider, only a single image.
May 22, 2024 at 2:47 pm #15658975
mariaP-49	Yes of course. i mean the room facilities icons. In the english translation as you can see in the attachment icon are available. In the other languages are not.
May 22, 2024 at 2:49 pm #15658983
mariaP-49	AS YOU Can see in English translation the first icons are appearing , in the bulgarian are not
May 22, 2024 at 3:01 pm #15659011
Marcel Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: Europe/Vienna (GMT+02:00)	Thanks! This happens because no icons are defined inside that specific language's "Room Facility" options. For example, in English they are defined: hidden link. If you switch on the top bar to Bulgarian (hidden link), the icons are missing. You must define them here (Click "Choose an Icon"). Best Regards Marcel
May 27, 2024 at 1:21 pm #15674390
mariaP-49	Hi! I spoke with my theme providers thankfully everything fixed. Or almost everything. I have one more problem. As you can see wpml don't translate specially the first page. Even i tried anything, the page do not change. i send you the attachment to see what i mean.As you can see from the attachment i tried to translate from greek to Romanian. Unfortunately only the header changed. New threads created by Marcel and linked to this one are listed below: https://wpml.org/forums/topic/translation-of-cozystay-hero-section/
May 27, 2024 at 4:55 pm #15675178
mariaP-49	Also i checked if i go manually to the page and change language then the translation is appearing. But still is not saved and i can't publish the translation
May 28, 2024 at 3:44 pm #15679578
Marcel Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: Europe/Vienna (GMT+02:00)	Hi, I created a new separated ticket for that case and Ill mark this one related to the room facilities as resolved. Best Regards, Marcel