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Supporter timezone: Asia/Jerusalem (GMT+03:00)

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Last updated by Itamar 1 year, 5 months ago.

Assisted by: Itamar.

Author Posts
November 21, 2024 at 8:36 am

andreiB-18

Background of the issue:
I am trying to translate my website, hidden link, which uses the Newspaper theme by tagDiv. I am using WPML to assist with the translation.

Symptoms:
I am having difficulty translating the menu on my website. The rest of the pages are mostly fine, but the main issue is with the menu and templates such as the header, footer, and post page.

Questions:
Is the Newspaper theme by tagDiv compatible with WPML?
Is there any way to guide me in translating the menu and the templates?

November 25, 2024 at 6:29 pm #16441748

Itamar
WPML Supporter since 02/2016

Languages: Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi,

I'm sorry for the late reply here.

I discussed this with our compatibility team. We want to ask you to replicate this problem on a test site. Then, I'll be able to escalate it to our compatibility team. For this, I created a test website with a clean WordPress install. You can access it through this link:

hidden link

With this link, you'll be directly logged in.

Could you please install the tagDiv Composer plugin (and, if necessary, the Newspaper theme) and see if the issue is reproducible on a clean WordPress installation?

Please configure WPML as set on your site (just the basic
configurations needed to replicate the issue are enough). And use the same tagDiv Composer elements on a test page.

Please also ensure you install the latest version of the plugin.

Please let us know when everything is finished and you can replicate the problem.

Important! Do not import your site to the test site. We must replicate the problem on a fresh, clean WordPress installation.

Thanks,
Itamar.

The topic ‘[Closed] Translating the website with the Newspaper theme by tagDiv’ is closed to new replies.