This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is unable to complete translations using WPML when HTML tags are present, causing the translation progress to show only 90% completion despite all translations being properly entered.
Solution:
1. Ensure you take a full backup of your website and database. It's advisable to perform these steps on a staging or development site first.
2. Update WordPress and all WPML plugins to their latest versions.
3. Make a minor change in the original language content of the page or post, save, and then update the translation.
4. If the issue persists, switch to the old interface of the translation editor. You can do this by clicking the gear-icon in the top-right corner to open the editor preferences, then activate the old interface.
5. Continue using the old interface until the new WPML/ATE version is released and updated on your site.
If these steps do not resolve your issue, or if the solution becomes outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 3 replies, has 1 voice.
Last updated by 3 days, 4 hours ago.
Assisted by: Carlos Rojas.