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Supporter timezone: Europe/Madrid (GMT+01:00)

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Last updated by Marcel 3 days, 22 hours ago.

Assisted by: Marcel.

Author Posts
November 11, 2024 at 5:16 am #16386536

natalijaV-2

Background of the issue:
I want to transfer this ticket to Alejandro Sanchez because he knows the problem.

Symptoms:
No specific symptoms or error messages were provided.

Questions:

November 11, 2024 at 5:50 pm #16389919

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+01:00)

Hi there,

Alejandro is on vacation this week, but if you could provide me with more details, I'd be happy to assist you in the meantime.

Best regards,
Marcel

November 11, 2024 at 5:52 pm #16389939

natalijaV-2

Hi,
Thank you for your willingness to help. However, it is not urgent and he asked me to pass it on to him to continue.
Thanks

November 12, 2024 at 8:34 am #16391339

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+01:00)

Thank you for the details. I’ll forward your ticket, and he’ll follow up with you when he’s back on Monday.

Best Regards,
Marcel