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Supporter timezone: Africa/Cairo (GMT+02:00)

This topic contains 14 replies, has 2 voices.

Last updated by Osama Mersal 9 months, 1 week ago.

Assisted by: Osama Mersal.

Author Posts
March 5, 2024 at 11:02 am #15373908

nickd-22

Hello,

I need to translate the product page in German, but i can not find the product tabs section. I just read this article: https://wpml.org/documentation/getting-started-guide/translating-custom-posts/ But i doesn't help.

Here you can see the link: hidden link

Product tabs.PNG
March 5, 2024 at 11:06 am #15373944

nickd-22

Here you can see an screenshot from the tabs (front-end)

March 5, 2024 at 11:21 am #15374055

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
Preferably to a test site where the problem has been replicated.

Your answer will be private, meaning only you and I can access it.

❌ Please backup your database and website ❌

✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

Best regards,
Osama

March 5, 2024 at 12:48 pm #15374546

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Please add the data in the private fields. If you don't see the form below, please don't add your credentials, as they will be publicly exposed٫ (hidden link)

Best regards,
Osama

March 5, 2024 at 1:15 pm #15374669

nickd-22

Hello,

You are login in the system?

March 5, 2024 at 1:20 pm #15374686

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Please translate these tabs and check if that fixed the issue. (hidden link)

Best regards,
Osama

March 5, 2024 at 2:10 pm #15374912

nickd-22

Hello,

Okay, i can see it now. But there are more text that in the tabs. So where is the other content come from?

hidden link

March 5, 2024 at 2:17 pm #15374945

nickd-22

So we have here hidden link

Title and text, that's okay. But that i see 'tdesc24' for example.

March 5, 2024 at 2:34 pm #15375053

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks for the video. These strings are the categories strings. (Kindly check the attached screenshot)

Please go to WooCommerce-> WooCommerce Multilingual-> Categories tab and translate the categories. After that, please edit the tab in the default language and update it.

Kindly try translating the tabs and check if they will be translated correctly.

Best regards,
Osama

March 6, 2024 at 2:47 pm #15380173

nickd-22

Hello,

I see that there is showing not the product tabs by the translated version hidden link. See the difference by the original: hidden link

Please advice what to do now?

Kind regards, Nick

March 6, 2024 at 2:53 pm #15380270

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi Nick,

Please translate the product categories. (hidden link)

After that, please translate the product tabs. (hidden link)

The last step is to translate the product. (hidden link)

Kindly let me know after translating the above to check the issue.

Best regards,
Osama

March 6, 2024 at 2:56 pm #15380275

nickd-22

Thx, i'll do that. How can i add an translated product in the translated category?

March 6, 2024 at 2:57 pm #15380278

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

If the category is translated, it will be added automatically to the translated product. Please check this guide. (https://wpml.org/documentation/related-projects/woocommerce-multilingual/)

Best regards,
Osama

March 6, 2024 at 2:59 pm #15380284

nickd-22

Yes, this category is already translated: hidden link But it doesn't show the product filter options because there are no products in it. Or do i need first also translate the products?

March 6, 2024 at 3:01 pm #15380285

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

It doesn't show because there aren't any translated products.

Best regards,

The topic ‘[Closed] Translation by the product page’ is closed to new replies.