[Resolved] translation correct in backend, but not working on front end.
This thread is resolved. Here is a description of the problem and solution.
Problem: You are experiencing issues with translations not appearing correctly on the Home page of your website, although they appear correct in the backend and in the Advanced Translation Editor. Solution: If you're facing this issue, we recommend you try the following steps: 1. Edit the Home page in the default language. 2. Add "V2" to the page's title. 3. Click the update button. 4. Remove the "V2" and update the page again. 5. Click the "Spinning Arrows" icon to open the editor. 6. Complete the translation. 7. Clear the cache and check the translated page on the front end.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, please open a new support ticket. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can also visit our support forum at https://wpml.org/forums/forum/english-support/.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Background of the issue:
I am trying to ensure that my translations are working correctly on my website, hidden link. The translations appear correct in the backend and in the Advanced Translation Editor.
Symptoms:
The translations are not working on the front end, specifically for the Home page, while other pages work fine.
Questions:
Why are the translations not appearing correctly on the Home page?
What steps can I take to resolve the translation issue on the front end?
Thanks for contacting WPML forums support. I'll be glad to help you today.
Please try the following steps:
1- Edit the page in the default language
2- Add "V2" to the page's title
3- Click the update button
4- Delete the "V2" and update the page
5- Click the "Spinning Arrows" icon to open the editor
6- Complete the translation
7- Clear the cache and check the translated page on the front end
hidden link
see image.
This is on the English page. 1 is Turkish, 2 is Portuguese
And only on the Dutch home page all the testimonials are Dutch.
And all the other languages they are mixed.
I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Preferably to a test site where the problem has been replicated.
Your answer will be private, meaning only you and I can access it.
❌ Please backup your database and website ❌
✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical.
✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.
