We have 4 languages(SI- primary, EN, DE, IT). The content on the page was changed and the WPML translation is still having some of the old content included as if it is still writen on the page(it is not, it has been removed/changed). This only happens in DE and IT transaltion, the EN translation works fine.
The page where the problem occurs: hidden link
under the section INFO
Content in EN:
Pets are not allowed in the glamping site, in the hotel only upon prior request and with a mandatory surcharge. - correct
Content in DE:
Im Glamping sind Haustiere nicht erlaubt. Sie sind im Hotel willkommen. Nach vorheriger Absprache "und Zahlung von € 15,- pro Nacht und Haustier" - incorrect
I just checked your site for the said issue but I see that translated across all languages (see attached). I also verified by translating in-browser translation feature.
Perhaps there was a caching problem which refreshed over the time.
If problem isn't the one as I understood, can you please explain more with some screenshots or a screen recording?
Due to the urge to fix this problem, we had to improvise.
I forgot to mention that the problem happened randomly. We changed the text and after some time it changed back to the old one. A similar problem happened with images.
Here are some images for a better understanding.
The green image shows the new(correct) content and the second image shows the same content in the WPML translation. As you can see there is some text that actually is not written there.
Before proceeding further, may I ask you to try the following?
IMPORTANT: Take full backup of your website and database beforehand. It is highly advised to try the following on a staging/dev site first, so your live website isn't compromised.
- Deactivate all plugins except WPML and its addons and check for the issue.
- Activate each plugin one-by-one, while keeping check on the issue after a plugin is activated. This way you'll be able to pinpoint a plugin having a conflict (or problem), if any.
- If the problem persists, repeat the above steps with a default theme of WordPress (i.e. 2021 or 2023).
Please let me know and I'll try my best to further help you on the matter.
Ah I forgot to mention, that, please update WordPress to the latest version before anything and check for the issue. Then continue with the other steps.
IMPORTANT: Take full backup of your website and database beforehand.
The topic ‘[Closed] Translation has old text to translate(the text was changed)’ is closed to new replies.
