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Supporter timezone: America/Lima (GMT-05:00)
Tagged: Compatibility
This topic contains 64 replies, has 0 voices.
Last updated by Andreas W. 2 days, 14 hours ago.
Assisted by: Andreas W..
Author | Posts |
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August 23, 2025 at 2:56 pm #17342083 | |
Maximilian Wellner |
I updated to the beta releases. with the test page, I got it working. Then I tried the process for the home page again, and tested by going to the danish version, and clicking the button where it says " which lead me to the FRENCH product translation. So sth still does not seem right, please investigate. Thanks a lot |
August 23, 2025 at 7:36 pm #17342324 | |
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
I honestly have never seen such odd behavior on any site. There is a complete mix of languages in those button links on almost every page. Besides, it is a completely random issue. There is no clear pattern. Somehow, suddenly, links appear with a different random language. One thing that might have been causing issue is that you changed the default locale for Arabic and Japanese, which is not valid. I have adjusted this now, Further, you enabled "URL Encoding" for various languages, which also is not necessary. Should You Enable “URLs kodieren” in WPML? Here’s why: WPML’s encoding logic is aggressive — it encodes even Latin characters with accents, which can break internal links in themes that expect readable slugs. Uncode Button Widgets and WooCommerce links often rely on raw slugs or post IDs. Encoding can interfere with their resolution logic. --- How to proceed: Please go to WPML > Übersetzungsmanagement > Dashboard > Produkte and select the product "Full Service Marketing Flatrate: Nakaryu One". Now, scroll down and select to translate the product automatically into all languages. You will realize that many languages still need more than 1000 credits to complete the translation. Please complete those translations. Now, go to WPML > Einstellungen > Linkziele übersetzen and run the option "Jetzt durchsuchen und Links anpassen". If this does not solve the issue, please let me know. I might need to consult the second-tier support at this point, as I am out of ideas on how to solve this issue. |
August 23, 2025 at 10:21 pm #17342429 | |
Maximilian Wellner |
"Further, you enabled "URL Encoding" for various languages, which also is not necessary." I enabled this just a few days ago, as recommended by a supporter in my other ticket. https://wpml.org/forums/topic/prevent-slug-translation/#post-17338862 I followed all your steps carefully, retranslated nakaryu one product, updated link targets and still find wrong links. sample: the button below Fast pris for webdesign on the danish home page leads to arabic content |
August 26, 2025 at 6:00 pm #17349280 | |
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
My apologies, I will be investigating further and reach out to you once I have an update. |
August 28, 2025 at 5:04 am #17353255 | |
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
My apologies, but I was still not able to find out what is causing this issue. The issue persists on a local copy of your site, testing only with Uncode and WPML. It would be very helpful if you could cooperate with installing Uncode and its plugin in the latest version available on a test site, which I would like to provide. This way, we could confirm if this is a general issue and take further steps. Would this be possible? |
August 28, 2025 at 5:21 pm #17356151 | |
Maximilian Wellner |
sure, please send me the access |
August 28, 2025 at 11:04 pm #17356440 | |
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
Thank you for your cooperation! Here is the link for the test site: Please leave me a comment once the theme and its plugins are installed. Make sure to use the latest version. |
August 29, 2025 at 4:43 pm #17358559 | |
Maximilian Wellner |
done |
August 30, 2025 at 5:01 pm #17359744 | |
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
I can not confirm the same issue on my test site. You can visit the example here: My apologies, but at this point, I am sadly out of ideas what could have caused the issue or how to solve it, and I need to consult my colleagues internally. Once I receive feedback on this matter, I will reach out to you again. |
September 2, 2025 at 10:37 am #17365456 | |
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
Hello, Would it be possible for you to provide us access to a staging site, on which we can run further tests? In case you are unsure about this feature, please consult your hosting support team. Please make sure to register WPML with a unique site key on this new staging site and also verify that the Object Cache works as expected. If you are not able to set up such a staging site on our server, I can offer to create a test server install on Cloudways and send you instructions for migrating the site for testing purposes. Best regards |
September 2, 2025 at 10:38 am #17365458 | |
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
The private reply form is now enabled again. |
September 2, 2025 at 4:26 pm #17367139 | |
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
On the staging site, we updated the translation for the homepage, and it solved the issue in a minimal setup. At the moment, the Advanced Translation Editor is not operating on this staging site, and we are looking into the reasons for that. Important: If you see the link URL on the translation editor, please leave those links as they are. Do not translate them, and internal linking should work as expected. Could you please make sure to also update all plugins on your live site, and then check if the issue persists after clearing object cache and site cache? |
September 13, 2025 at 12:09 pm #17399254 | |
Maximilian Wellner |
issues persists, please advise |
September 14, 2025 at 6:34 am #17399646 | |
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
Indeed, the issue occurs again after editing and saving the original homepage. My apologies for not realizing this in the first place. I would kindly like to ask you for some patience, as I need to consult the team. At the moment, I am not able to identify the cause of the issue. Once I have news, I will contact you here again. |
September 16, 2025 at 1:56 pm #17406602 | |
Maximilian Wellner |
thank you, I will be waiting |