Translation Memory doesn't work

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This topic contains 4 replies, has 2 voices.

Last updated by Andreas W. 1 year, 8 months ago.

Assisted by: Andreas W..

Author	Posts
September 21, 2023 at 8:45 pm #14442349
oliverF-16	Tell us what you are trying to do? I completed the translation of an Elementor Page (100%) from German to English. I translated them manually and can't therefore approve the translations. I reuse the same sentences on another page, but the translation memory doesn't reuse my translations. What is the link to your site? hidden link
September 22, 2023 at 7:19 pm #14449103
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	Hello, Could it be that the translation memory does not work in your example because this job was created before the translation memory was created on the completed job? I would like to offer to have a closer look at the problem and request temporary access (wp-admin and FTP) to the website to investigate this issue further. You can find the required fields below the comment section when you log in to leave the next reply. The information you provide is private, which means only you and I can see and access it. IMPORTANT Please be sure to make a backup copy of the website and database before allowing us access. If you can't see the wp-admin / FTP fields, your post and website credentials are set as PUBLIC. DO NOT publish the data unless you see the required wp-admin / FTP fields. The private response form looks like this: hidden link Next time you reply, click "I still need assistance." Video: hidden link Please note that we are obliged to request this information individually on each ticket. We may not access any access information not specifically submitted on this ticket in the private response form. Best regards Andreas
September 22, 2023 at 10:29 pm #14449637
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	Hello, Currently, all pages here are translated to 100%. Which exactly is the other page on which the translation memory is not getting applied? Best regards Andreas
September 23, 2023 at 8:43 am #14450311
oliverF-16	Hi Andreas The "mandates" page. But looks like you fixed it, as all content parts are copied from other pages.
September 23, 2023 at 12:57 pm #14450665
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	Hello, Indeed, on the "Mandates" page only a few segments still needed a translation, which I created for you. If you experience the issue again, please let us know. Best regards Andreas