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This thread is resolved. Here is a description of the problem and solution.

Problem:
Translations for 2 strings only work when "Look for strings while pages are rendered" is active
Solution:

https://wpml.org/forums/topic/translation-not-showing-3/page/2/#post-14021813

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This topic contains 15 replies, has 2 voices.

Last updated by Bruno Kos 1 year, 6 months ago.

Assisted by: Bruno Kos.

Author Posts
July 3, 2023 at 2:45 pm #13934217

andreasH-16

Hello we have translated some strings and they are not shown in the frontend.
after reruning the check for woocommerce missing strings we have this error message
Nous avons détecté un problème avec des tableaux dans la base de données. Veuillez contacter l'assistance WPML pour le résoudre.

Erreur de la base de données WordPress : impossible d’effectuer la requête car elle contient des données invalides.
Array
(
[language] => en
[context] => woocommerce
[gettext_context] =>
[domain_name_context_md5] => a8edb7dc2fe95332fd6f7ffe96cf7f4c
[name] => c70fd1013b65f32c1a7436467c714c0e
[value] => 🌟‎ ‎ Thanks for the feedback. We’ll put it to good use!
[status] => 0
[translation_priority] => optional
[allow_empty_value] =>
)
can you help use first with this error message and sencondly help us with the string translated but not shown in the frontend ?
thanks in advance

July 4, 2023 at 5:47 am #13936939

Bruno Kos
Supporter

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

Hi,

Thank you for contacting WPML support!

Can you check this?
https://wpml.org/forums/topic/table-_icl_strings-doesnt-exist-2/#post-9911227

In your case it is "Thanks for the feedback. We’ll put it to good use!", problem arising from the sun icon.

As for translations not working, can you show me what doesn't translate? Also send me a screenshot from string translation where these strings are translated.

Regards,
Bruno Kos

July 4, 2023 at 6:49 am #13937319

andreasH-16

Hello I did try what you sent to mee but wpml doesn't find any string matching "Thanks for the feedback. We’ll put it to good use!" so I can't delete it.

there is the screenshot of the translation tab and the frontend.
In the screenshot I am just showing one value not working but there are others

Thanks in advance

cave-wpml.png
July 4, 2023 at 12:24 pm #13941153

Bruno Kos
Supporter

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

Hi,

Would you be willing to provide me with WordPress credentials so I could investigate the issue directly?

https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

I marked your next reply as private so that you can safely add credentials.

Regards,
Bruno Kos

July 5, 2023 at 7:08 am #13946059

Bruno Kos
Supporter

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

Hi,

I am unable to get these strings working properly, even after I removed them and translated again.

Can I ask you the following? In order to debug this issue, I will install Duplicator plugin, will create packages and will try this on my localhost and escalate further to 2nd tier.

I will exclude all the media files, etc, to keep the package minimal.

https://wpml.org/faq/provide-supporters-copy-site/

Let me know if this is OK with you.

Regards,
Bruno Kos

July 5, 2023 at 7:18 am #13946179

andreasH-16

Hi, you can install the duplicator plugin and create the packages to try it in your localhost.
let me know how it goes.

Thanks in advance

July 5, 2023 at 8:10 am #13946863

Bruno Kos
Supporter

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

Before I proceed, can you update all these plugins and check if the issue is still there?
hidden link

I see that many, including WPML, are pending updates.

July 5, 2023 at 10:19 am #13948783

andreasH-16

All the activated plugins have been updated and we are still facing the issue.

July 6, 2023 at 8:15 am #13956201

Bruno Kos
Supporter

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

I asked our 2nd tier team about this, I'll get back to you as soon as I have any news or questions for you.

July 7, 2023 at 3:13 pm #13969135

Bruno Kos
Supporter

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

Can you install and activate https://wordpress.org/plugins/wp-phpmyadmin-extension/?

July 10, 2023 at 6:45 am #13974449

andreasH-16

the plugin has been installed

July 10, 2023 at 12:31 pm #13998077

Bruno Kos
Supporter

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

I can't seem to use that phpMyAdmin because the server blocks it.

What about access to hidden link?

July 10, 2023 at 12:46 pm #13999593

andreasH-16

can you please retry again ? I changed the configuration if it's not ok I will provide to you the credentials requested

July 11, 2023 at 2:05 pm #14016051

Bruno Kos
Supporter

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

Can you check strings on hidden link now?

July 12, 2023 at 8:36 am #14020787

andreasH-16

It's working fine now thanks ! can you explain to me what was the issue and how it was fixed ? thanks in advance