Translation of attribute names don't appear - only original language

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Exception

This topic contains 24 replies, has 2 voices.

Last updated by Marcel 1 year, 7 months ago.

Assisted by: Marcel.

Author	Posts
September 1, 2023 at 7:35 am #14324857
stefanB-99	I am trying to show the english attribute names in the variations table. As of now, the terms and attribute values are translated, but still showing the norwegian (original language) version. Example of translated product - that don't translate the attribute names: hidden link In this example: "Artikkelnavn" should be "Article" "Utsparing" should be "Recess" "Ramme" should be "Frame" Etc. As you can see from the screenshot, the terms are translated, and marked "Tranlation complete". What is the link to your site? hidden link Thanks in advance!
September 4, 2023 at 10:07 am #14335395
Marcel Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: Europe/Madrid (GMT+02:00)	Hi, do you have a staging environment where I can make some tests? I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to a testing site where the issue is replicated. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it. Maybe I'll need to replicate your site locally. For this, I’ll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site. This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Let me know if this is ok with you. IMPORTANT -Please make a backup of site files and database before providing us access. -If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this: hidden link Best Regards Marcel
September 6, 2023 at 5:16 pm #14354333
Marcel Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: Europe/Madrid (GMT+02:00)	Hi, I get an error when I try to log in: Feil: Brukernavnet wpml er ikke registrert på dette nettstedet. Om du er usikker på ditt brukernavn, forsøk med din e-postadresse i stedet. 3 login attempts remaining Could you please check this? Thank You! Best Regards Marcel
September 7, 2023 at 9:33 am #14357741
stefanB-99	Hi again, Sorry, I tried making you a limited FTP account, but for some reason it didn't work. Could you please make a duplicate version of the page? "Duplicator" plugin is installed on dev-site, with the provided login credentials. Please let me know if you need anything else from me. 🙂
September 7, 2023 at 1:34 pm #14359993
Marcel Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: Europe/Madrid (GMT+02:00)	Hi, the WP login itself is not working (not the FTP credentials). Therefore, I can't log in to create the Duplicator package. I will activate a private message where you can add the duplicator package safely. Best Regards Marcel
September 11, 2023 at 3:07 pm #14377689
Marcel Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: Europe/Madrid (GMT+02:00)	Hi, same for me. Once I add the data filter, your firewall gets active: MalCare Firewall Blocked because of Malicious Activities Reference ID: 29856908564ff2cfb11b97 Please try to deactivate MalCare firewall or try with another plugin, such as All in One Migration etc. Best Regards Marcel
September 11, 2023 at 5:57 pm #14379021
stefanB-99	Hi again Marcel, Thanks for getting back to me. Would it be ok if I upload a .zip including full files and database to dropbox, and send you the link? Best regards!
September 12, 2023 at 7:45 am #14380883
Marcel Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: Europe/Madrid (GMT+02:00)	Hi, sure, the next answer has again the private input field activated. Best Regards Marcel
September 18, 2023 at 7:37 am #14409637
Marcel Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: Europe/Madrid (GMT+02:00)	Hi, thanks for the copy. I'm having some issues with the deployment of the site. I will let you know once I can get it correctly deployed to check the issue. Best Regards Marcel
September 18, 2023 at 7:56 am #14409735
stefanB-99	Hi Marcel, Thank you for your update.
September 19, 2023 at 5:58 pm #14423187
Marcel Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: Europe/Madrid (GMT+02:00)	Hi, thanks for your patience. I deployed the site and can't reproduce the issue, as the product table from weLaunch are all empty. Also for other products - in both languages. I only can see strings such as "Antall" which are also not translated but viewable in WPML String Translation coming from that extension: wp-admin/admin.php?page=wpml-string-translation%2Fmenu%2Fstring-translation.php&search=Antall&em=1. You should be able to translate them all there. If you can't find it, we might need to try to get the staging site access working, as the local copy is extremely slow. Each click needs about 20-30sec before the front end is loaded. Same with a minimal environment. Best Regards Marcel
September 22, 2023 at 8:53 am #14445011
stefanB-99	Hi again, Could we try to do this on the staging site? I'll update the credentials so you can try to log in.
September 22, 2023 at 10:11 am #14445975
Marcel Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: Europe/Madrid (GMT+02:00)	Sure! I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to a testing site where the issue is replicated. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it. Maybe I'll need to replicate your site locally. For this, I’ll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site. This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Let me know if this is ok with you. IMPORTANT -Please make a backup of site files and database before providing us access. -If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this: hidden link Best Regards Marcel
September 26, 2023 at 3:10 pm #14468149
Marcel Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: Europe/Madrid (GMT+02:00)	Thanks, the plugin loads the taxonomy correct also on the Backend, so it seems the authors are not checking the active language for the label only. We need to handle this as a compatibility issue. This plugin is not certified yet for WPML, but we have contact to the authors from other plugins https://wpml.org/developer/welaunch-io/. We can do the following: Please install the plugins here on this isolated Sandbox environment hidden link and install the weLaunch and Variant Table plugin and try to reproduce the issue with 1 example product and 1-2 attributes. If we can reproduce it here, we can try to find a code workaround and inform the authors about it to integrate it into their codebase. Best Regards Marcel
October 3, 2023 at 12:08 pm #14504371
stefanB-99	Hi again Marcel, Sorry for my late reply. I've uploaded the plugin and a test product now. Thanks again!