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This topic contains 27 replies, has 2 voices.

Last updated by Dražen 1 year, 5 months ago.

Assisted by: Dražen.

Author Posts
January 17, 2024 at 2:53 pm #15195571

christophS-64

Hi i'm here now thank you. We have testet it yes can you please check whs the translation are not saving?

January 17, 2024 at 2:55 pm #15195624

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

1) Please first update WPML plugs and related plugins to the latest versions.

2) Please confirm and let me know if the issue still happens when only WPML plugins and Elementor are active, and all other plugins are disabled?

3) If so, can you prepare a staging site where we can further check the issue in such a minimal environment and with only Elementor and WPML?

Let me know thanks.

Drazen

January 17, 2024 at 3:33 pm #15195742

christophS-64

where can i send you credentials to staging site?

January 17, 2024 at 3:36 pm #15195824

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

I have enabled private reply for you.

Regards,
Drazen

January 18, 2024 at 8:56 am #15198697

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

thanks for getting back.

1) I can not change user language since user is missing email, please add one and make sure I can change to English.

2) Please share URL of the page I can use to test and see the translation not showing on frontend.

3) Please also update shared credentials with FTP access so I can check safely.

Thanks,
Drazen

January 18, 2024 at 9:16 am #15198786

christophS-64

Hi, i have now updated to English and here is an example link:

Original Languege: hidden link
English: hidden link

January 18, 2024 at 12:05 pm #15199595

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

you are editing and translating the wrong page.

1) The shared DE page has no translation at all

2) The EN page is a translation of "Betriebsrat". If I edit that default language page and translate it works just fine.

Make sure you are editing the first correct default language page and translating the correct text.

Video: hidden link

I have also run the next troubleshooting tools from WPML > Support > Troubleshooting > Clean up and click to run next:

- Clear the cache in WPML
- Remove ghost entries
- Fix element_type collation
- Set language information
- Synchronize local job ids with ATE jobs
- Synchronize translators and translation managers with ATE

Regards,
Drazen

January 18, 2024 at 2:41 pm #15200720

christophS-64

THANK YOU SO MUCH!

January 18, 2024 at 5:22 pm #15201580

christophS-64

Hi, sorry but at following site it doesnt work hidden link

It's a full translated page

January 19, 2024 at 6:48 am #15203029

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

since the ticket was closed the credentials where deleted. Can you please share them again and I will check.

Regards,
Drazen

January 19, 2024 at 8:20 am #15203230

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

I am not sure what steps you follow, but as before I edited the default language page, and saved it. Then translated page 100%, saved and it works just fine.

- hidden link

Regards,
Drazen

January 19, 2024 at 8:41 am #15203372
christophS-64

Hi, i mean not the titel i mean please test it whne you make a change in the text or so

New threads created by Dražen and linked to this one are listed below:

https://wpml.org/forums/topic/split-call-to-a-member-function-get_main_id/

January 19, 2024 at 8:53 am #15203405

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

this looks like a different issue and I see some error message from Elementor, not sure if it is related to wpml or some other plugin.

I have opened a new ticket and lets continue there:

https://wpml.org/forums/topic/split-call-to-a-member-function-get_main_id/

Regards,
Drazen