This thread is resolved. Here is a description of the problem and solution.
Problem: The client reported issues with automatic translations being stuck and ACF fields not displaying correctly in the backend after migrating their site to a different WPEngine account. Solution: We edited and completed the translation jobs for the client. We asked the client to verify if the translations were now appearing correctly on the front end and if the ACF fields were visible in the backend. After reinstalling the plugins, the client confirmed that the issues seemed to be resolved.
If this solution does not apply to your case, or if it seems outdated, we recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
I received the following message:
Something went wrong with automatic translation. Please contact WPML support and report that the following automatic translations are stuck: 102280573, 102280577
I think this is related to translating the content in an ACF block.
Thanks Kor, I can see the translations on the admin side, but they are missing on the front end of the site. (They are displaying correctly on the front end in English).
I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.
Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.
Your upcoming reply will be treated with confidentiality and will only be visible to you and me.
✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
While checking the debug info, I see that the WordPress Memory Limit is below the requirements. The minimum requirements are 128M, but we do recommend 256M and the debug information of your site shows it set to 40M. Please check this link for more details https://wpml.org/home/minimum-requirements/.
You can increase it by adding the following code in your wp-config.php file, right before the /* That’s all, stop editing! Happy publishing. */ line:
