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Last updated by brandonA-2 1 month ago.

Author Posts
April 8, 2026 at 10:19 pm #17957703

brandonA-2

We are experiencing an issue with translated WooCommerce product category archives on a multisite installation.

Setup:

WordPress multisite
WooCommerce
WPML (language via query string parameter)
WooCommerce Multilingual

Issue:

English product category archives work correctly
Translated categories exist and are properly linked in WPML
However, clicking "View category" from the translated category edit screen results in a 404

Example:
English:
hidden link

Spanish (generated by WPML):
hidden link

→ This URL returns a 404

NOTE: This is a staging copy of the site for troubleshooting the issue.

Additional behavior:

Some languages 404
Others redirect to a translated product instead of the category
Changing slugs, category base, and permalinks had no effect
WPML troubleshooting tools have been run
Issue persists with default theme and minimal plugins

Conclusion:
It appears WPML is generating the correct translated taxonomy URL, but WordPress is not resolving the translated product_cat term archive.

Can you help determine whether this is a known issue with taxonomy translation, query-string language mode, or term_taxonomy linkage?

Happy to provide database dumps or site admin access if needed.

We performed the following suggestions from the previous ticket that was closed out before we could finish:

1. Temporarily disable all plugins except WPML, WooCommerce Multilingual (WCML), and WooCommerce, and check if the issue still occurs. This will help identify any potential plugin conflicts.
2. If it exists, go to WPML → String Translation, search for the product-category slug, and remove its translation.
3. Then go to Settings → Permalinks and click Save Changes to resave the permalinks.

None of these resolved the issue.

April 8, 2026 at 10:37 pm #17957717

brandonA-2

I tried changing the product category in the WCML->product category base to the english since that was loading when I changed the translated category to the spanish version and that fixed it - I changed it back to the translated version and now the issue is resolved.