Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 -
- 13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 -

Supporter timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Tagged: 

This topic contains 3 replies, has 3 voices.

Last updated by Long Nguyen 1 year, 10 months ago.

Assisted by: Long Nguyen.

Author Posts
July 13, 2023 at 5:40 pm #14035493

Robbert Vos

I want to translate a page, but after translating it manual or automatic it keeps saying it's in progress. Thinks I've already did:
- Cancelled the job and resend for translation
- Made the original page again
- In the WPML tools clicked the 'Synchronize loal job ids with ATE jobs' button. (found that in another topic in this support forum)

July 13, 2023 at 6:39 pm #14035673

Ahmed Mohammed
Supporter

Timezone: Africa/Cairo (GMT+03:00)

Hi there,

Thank you for contacting WPML support. While you are waiting for one of my colleagues to take this ticket and work on it, let me provide you with the first debugging steps or if I can help with the issue quickly.

I understand that the translation status is stuck in progress and you have already tried the troubleshooting steps displayed here: https://wpml.org/faq/translation-status-stuck-or-displaying-the-error-wpml-didnt-manage-to-translate-this-page/.

Could you please go to WPML → Support → Advanced Translation Editor → Error logs and share a screenshot of that page?

Looking forward to hearing back from you.

July 13, 2023 at 6:44 pm #14035721

Robbert Vos

Hi Ahmed,

Yes sure. Here it is: hidden link

And indeed I've tried the steps from the troubleshooting.

July 14, 2023 at 3:26 am #14037059

Long Nguyen
WPML Supporter since 02/2022

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi Robert,

According to the error message, there is an error in the XLIFF file when delivering to your site. Then I check the translation XLIFF file on our server and see two redundant closing square brackets in the script source code, please check this screenshot hidden link

<source><![CDATA[<script>
// Wait for the page to load
document.addEventListener("DOMContentLoaded", function() {
// Get all the anchor tags within the Elementor section
var links = document.querySelectorAll(".sp-expandable a");

// Loop through each anchor tag
for (var i = 0; i <links.length; i++) { // Set the "target" attribute of each anchor tag to "_blank" to open in a new tab links[i].setAttribute("target", "_blank"); } }); /script>
]]></script>]]></source>

I suggest you can:
- cancel the job
- edit the original page > remove that script code (Elementor HTML widget) > save
- translate the translation again
and see if it helps.

I see that the WordPress Memory Limit is below the requirements. The minimum requirements are 128M, but we do recommend 256M and the debug information of your site shows it set to 40M. Please check this link for more details
https://wpml.org/home/minimum-requirements/.
You can increase it by adding the following code in your wp-config.php file, right before the /* That’s all, stop editing! Happy publishing. */ line:


define( 'WP_MAX_MEMORY_LIMIT', '256M' );
define( 'WP_MEMORY_LIMIT', '128M' );

After adding the code you can confirm that the memory was changed correctly from WPML > Support > WordPress > Memory limit.

Look forward to your reply.
Thanks

The topic ‘[Closed] Translations stuck in status in progress’ is closed to new replies.