This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing an issue with the Translation Management dashboard showing "2 translations waiting for review" even though there are none when checked.
Solution:
First, we recommend backing up the database before making any changes. If the client is comfortable with database operations, we suggest running the following SQL query to resolve the issue:
UPDATE `wp_icl_translation_status` SET `review_status` = NULL WHERE `review_status` LIKE ''
If the client is not familiar with database operations, we can install the PHPmyadmin plugin to assist with the process. Alternatively, the client can manually check the
icl_translation_status
table for the
review_status
column and set it to "ACCEPTED" to clear the stuck queue. If these solutions do not resolve the issue, we are ready to provide further assistance and may involve our 2nd Tier Support.
If this solution doesn't look relevant, please open a new support ticket.
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