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This is the technical support forum for WPML - the multilingual WordPress plugin.

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Last updated by Bigul 1 year, 11 months ago.

Assisted by: Bigul.

Author Posts
July 26, 2023 at 9:32 am #14101677

fabriceV-2

I could not find these 2 options in Troubleshooting page:
- Cleanup and optimize string tables
- Show custom MO Files Pre-generation dialog box>>Generate .Mo files

2023-07-26_14-50-09.png
July 26, 2023 at 9:41 am #14101859

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Welcome to the WPML support forum. I will do my best to help you to resolve the issue.

Most probably you are missing those options because the WPML String Translation plugin will be inactive on the site now. Please check it.

If the issue exists, please try the following steps after a site backup and let us know your feedback.

1) Deactivate all WPML plugins
2) Clear the caches
3) Activate WPML Multilingual CMS
4) Activate WPML String Translation & other WPML add-ons if any
5) Visit WPML>>Support>>Troubleshooting

--
Thanks!

Bigul