I wanted to provide some feedback and emphasize that we are currently addressing issues linked to content removal in disabled languages. We are actively working on a solution, and you can expect a fix to be available shortly.
However, it's important to note that our policy prohibits any destructive actions on client websites. Consequently, running destructive queries on a user's site by me is strictly forbidden.
I recommend reaching out to your developer, who should be able to execute and resolve the issue, or simply wait for the fixes to be implemented when they are ready.
Thanks for the update.
I am though confused about your answer.
"I recommend reaching out to your developer," - How can I do that?
"or simply wait for the fixes to be implemented when they are ready." - Wait for what?
"Consequently, running destructive queries on a user's site by me is strictly forbidden." - So you guys are fixing it or not?
I tried getting help from other people but no one really knows how to manipulate the plugin like you guys know.
So I am begging you, please just restore the website as it was before the translation.
I tried to do everything correctly, by deleting the languages in dashboard, but that didn't work, so I've been advised by you to delete the content in the other languages than default language. I did that exactly like I've been advised to and that broke the site.
In this case of course you guys have to "run destructive queries" !! You need to remove the problems that this plugin has created!
Please allow me to try deleting the contents manually for you on the staging site here hidden link . I'll come back to you once it's done so that we can review this.
I've spent some time on your site and I'm able to remove the translated contents for you manually. hidden link . Could you check and see if this is what you're looking for?
This will take some time. However, could you please confirm that you've taken a backup of your production site? I need your confirmation before I could work on it.
It's done, I've removed all pages, posts, and media that can be removed from your Website. You can start to reuse the WPML plugin on your end without issues now.
Is this a joke??
Don't you see that the website gets BROKEN when you remove the content?
The products won't show up in the back end, not appearing when searching, and it's 404 error EVERYWHERE.
How can you tell me this is working??I can't belive, are we back to 0?? Don't you remember that the reason I contacted you was to remove things without breaking the site?
I just wanted the site how it was .
I apologize for the issue with the website; I'm not exactly sure what caused it. I want to emphasize that my involvement here is voluntary. However, could you please proceed with the restoration of the site so that I can review it for you?
Additionally, it's important to note that when comparing the live site to the staging site, they are not identical, so the results may differ.
The topic ‘[Closed] trying to delete some languages, but it's not working’ is closed to new replies.
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