Trying to update and change licence wpml (already installed with other licence)

This thread is resolved. Here is a description of the problem and solution.

Problem:
You have installed WPML with a 'Multilingual Blog' license from an agency account and now wish to switch to a 'Multilingual CMS' license from your new personal account.
Solution:
1. Go to your wpml.org account profile and remove the key generated for the site you are attempting to register.
2. Navigate to Plugins->Add new->Commercial tab in your WordPress dashboard.
3. Choose to Unregister WPML or Register WPML and click on "Get a key for this site". This action will automatically generate a new key code for your site.

If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.

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Tagged: Account Issues

This topic contains 1 reply, has 2 voices.

Last updated by Bobby 1 year ago.

Assisted by: Bobby.

Author	Posts
May 17, 2024 at 9:10 pm #15641091
valerieF-7	Hi, All is on the title, I already installed WPML with "Multilingual Blog" Licence with an other account (the account of an agency). In my side, i created a new account with "Multilingual CMS" Licence and i want to switch the older Licence and account to the newest. I have read the FAQ & documentation and i saw the OTGS plugin, but in my case is not really clear, Can you help me please ?
May 17, 2024 at 10:06 pm #15641184
Bobby WPML Supporter since 04/2015 Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00)	Hi There, Please go to your wpml.org account profile and remove the key generated for the site you are attempting to register Then go to Plugins->Add new->Commercial tab Unregister WPML or Register WPML and click on "Get a key for this site" This will automatically generate a key code for your site Let me know your results, please.
May 22, 2024 at 12:56 pm #15658427
valerieF-7	Thanks for your help, It works, Best regards