Unable to check invoices tab

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Supporter timezone: Asia/Kathmandu (GMT+05:45)

Tagged: ATE

This topic contains 6 replies, has 2 voices.

Last updated by Shekhar Bhandari 1 year, 3 months ago.

Assisted by: Shekhar Bhandari.

Author	Posts
January 19, 2024 at 5:17 am
coinQ	Unable to check invoices tab
January 19, 2024 at 5:58 am
January 22, 2024 at 1:31 pm #15211566
coinQ	How to share the admin access or site credentials?
January 22, 2024 at 2:00 pm #15211757
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, To debug this issue further, I would need to check your site settings once, for this I would need temporary access (wp-admin and ftp) to your site. So could you please provide me with those details, you will find the needed fields for this below the comment area when you log in to leave your next reply. hidden link This info is private and available to you and WPML supporters only. Read more about this: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ Note: Backup your sites before providing the credentials or if possible provide credentials for the test site Look forward to your reply. Thanks
January 23, 2024 at 5:29 am
January 23, 2024 at 5:40 am #15214092
coinQ	Also, we are facing some issues with the WPML Editor. The content update is not showing for the translated articles. We have some price prediction articles, and we changed the year from 2023 to 2024 on those posts. The English version post has been updated and shows 2024 instead of 2023, but the translated versions (in other languages) show nothing has changed and are 100% complete in the WPML advanced translation editor. How to solve the synchronization issue. Please check and let us know your feedback.
January 23, 2024 at 11:14 am #15215879
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, VERIFICATION REQUIRED: Additional verification is required for login. Please check the email address associated with the account for a verification link. Can you check this? Further, since you are unable to authorize or test the minimal setup, I suggest you to create a test site so we can continue our tests there. Look forward to your reply. Thanks
January 23, 2024 at 12:16 pm #15216363
coinQ	We have removed the login verification for the website; you can log in now. Also, the website we created is for testing, so you can check everything on that website (hidden link). We have mentioned some more issues that we are facing with WPML; kindly check that also. When updating or publishing posts that have translations or long content, the publishing or update fails.
January 23, 2024 at 2:39 pm #15217734
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, The issue with invoices not being displayed is now escalated to our developers until the issue is fixed, I want you to https://wpml.org/documentation/automatic-translation/automatic-translation-invoices/ For other issues, I suggest you open a new chat/ticket so we can help you quickly. Thanks