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This topic contains 1 reply, has 2 voices.

Last updated by Andreas W. 1 year, 3 months ago.

Assisted by: Andreas W..

Author Posts
September 13, 2023 at 3:12 am #14386775

federicoB-41

I am trying to delete a translation job from "Translation Management -> Jobs", but I am unable to - when I click "Cancel Job" I get a message that it was successfully deleted, but when I refresh the page it is still there.

It has happened only to one translation job so far. We are able to delete other jobs without any issues. What could be a problem?

This is our website: hidden link
And a page that has this translation job: hidden link

Screenshot 2023-09-13 at 12.11.02.png
September 14, 2023 at 4:19 am #14393153

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

The job seems to be stuck.

Please edit the original content and save it again, which should update the translation status.

Then try to cancel the job again or better even, complete it to 100%.

If this will not solve the issue, please let me know.

Further, if the issue persists, can you maybe narrow down that this only occurs on the custom post type "Language schools"?

Best regards
Andreas

September 14, 2023 at 11:59 am #14396637

federicoB-41

Thanks! The solution with completing translation 100% worked.