This thread is resolved. Here is a description of the problem and solution.
Problem:
You are unable to re-add existing users as translators in WPML after an update, and you are concerned about losing translations when updating translated job pages.
Solution:
To resolve the issue of re-adding existing users as translators, you need to edit the
wp_capabilities
key in the
wp_usermeta
table. Remove the "translate" value for the affected users. This adjustment will allow you to add them back as translators. After making this change, please ensure to add the correct language pairs for each translator as needed.
If you are unsure what to do, don't proceed with the above.
Take a backup of the DB of your site before proceeding!
If you're experiencing similar issues or if this solution does not apply due to different circumstances or it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please do not hesitate to open a new support ticket at WPML support forum for further assistance.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
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Hi Itamar, YESSSSSSSSSSS Yes, it works. We also added new people. What was the reason this issue showed up? Was it due to an update? How did the code get corrupted? THANK YOUUUUUU! 🔗 hidden link After this, we attempted to update the translated pages as well, and on some we manged, but tt the beginning of May, someone made changes to the website (we're not sure who), and the site eventually crashed. We managed to recover it, but since then, we've encountered issues when trying to edit translated destination pages. 🔗 hidden link On this page, we’re trying to replace Karlo with the correct recruiter, but we can’t access or save any changes. we received the following warning when attempting to edit using Elementor: "Warning: Edits you're about to make will be lost. You are about to edit this translation using Elementor. Any changes you make will be lost the next time you send this page for translation." We also received a suggestion that we need to edit the page in a specific way to allow changes, but we haven’t seen any clear option for that. At the moment, we are unable to change the recruiter from Karlo to the correct person. Could you please help us resolve this and explain the proper process for editing translated pages without triggering this warning or losing our updates? Thanks a lot! Best regards, New threads created by Itamar and linked to this one are listed below: https://wpml.org/forums/topic/split-how-to-update-the-recruiter-on-the-transalted-page/   |
 WPML Supporter since 02/2016 Languages: English (English ) Timezone: Asia/Jerusalem (GMT+03:00) |
