Unable to remove Parent Page in Translated page

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This topic contains 7 replies, has 2 voices.

Last updated by Marsel Nikolli 1 year, 2 months ago.

Assisted by: Marsel Nikolli.

Author	Posts
March 13, 2024 at 2:58 pm #15404755
levanP	I'm trying to remove parent page of a translated page, but it doesn't work. It resets back to original page, no matter how I try to do that, even from Quick Edit, from inside. Even tried to delete Parent page in Translated pages and all child pages crashed and won't work. probably same issue as we have: https://wpml.org/forums/topic/i-cant-change-the-parent-page-of-a-page-in-a-different-language-than-main/ What is the link to your site? it's on our development server, not available for public, I can provide IP address to server so you can indicate in your hosts file.
March 13, 2024 at 3:40 pm #15405182
Marsel Nikolli	Hi, Thank you for contacting WPML Support, I will gladly help you. Could you please try the following steps: 1) unlink the translation from the default language 2) remove the parent page and save the page 3) last re-link the translation with the default language --- It's not related to the issue, but according to your debug.info, the WP memory limit needs to be increased, WordPress uses 40Mb as default and the minimum requirements for WPML are 128 MB. (Kindly check this page: https://wpml.org/home/minimum-requirements/) You can increase it by adding the following code in your wp-config.php file right before the line: /* That's all, stop editing! Happy publishing. / / Memory Limit / define('WP_MEMORY_LIMIT', '256M'); define( 'WP_MAX_MEMORY_LIMIT', '256M'); Note: Please make sure you have a full backup of your website before making any updates/changes on your website. Let me know how it goes, Marsel
March 16, 2024 at 9:14 am #15416393
levanP	I just checked and its set to 512 and not to 40. issue still remained after 1-2-3, worked on parent page but child pages were destroyed immediately after that. we had to change whole permalink structure of translated pages and left parent page as it was ((
March 18, 2024 at 8:32 am #15419512
Marsel Nikolli	Hi, Thank you for the update. I would need temporary access to your website to investigate this issue and understand it better. I would need to access both your site's WP-admin and FTP account, please provide both. Your next reply is set to private for you to provide the username and password details. Please fully back up your site (files and database) and confirm it in your next reply. Thanks, Marsel
March 18, 2024 at 3:38 pm #15422352
levanP	any updates on the issue?
March 18, 2024 at 4:46 pm #15422594
Marsel Nikolli	Hi, I am trying to access the website (several times now), but I am not able to change the IP on the host file (even though it is configured correctly). I keep getting the IP of the production site. After refreshing the DNS I get the results as shown in the attached image. Is there anything you can check or I need to do on my end?
March 18, 2024 at 9:14 pm #15423437
levanP	did you enter that information in hosts file in C/Windows/drivers/etc/hosts? you should be able to access cpanel of the server from the information provided above.
March 19, 2024 at 6:52 am #15424118
Marsel Nikolli	Hi, Yes, I entered the information on the host file but after DNS refresh it shows the message as shared in my previous reply, your website still points to the other IP and not the one you sent to configure on the host file. Thanks, Marsel

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