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[Closed] Unable to retrieve assigned prepaid credits from staging site

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Last updated by wolfgangW-24 2 months, 3 weeks ago.

Assisted by: Maiya AI Support.

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January 31, 2026 at 11:27 am #17780041

wolfgangW-24

I am trying to transfer the assigned prepaid credits totaling 9260 from the staging site to the production site chv.at.
From the the translation tools back-end only the remaining production credits are transferable, i.e. the credits assigned according to the dashboard are not accessible or transferable. please help

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