This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was unable to translate some text on the WooCommerce checkout page using WPML. Despite adding XML to the custom XML configuration setting as suggested by other tickets, the issue persisted. Some text was not found in the string translator, and some translated text still appeared in English.
Solution:
We accessed the staging site and created a new Cart page using the WooCommerce shortcode
[woocommerce_cart]
, which resolved the translation issue for the Cart page. For the checkout page, we identified and corrected the use of an incorrect shortcode. We recommend the client to verify the changes on the French checkout page.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, please visit our support forum to open a new ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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Last updated by 3 months, 4 weeks ago.
Assisted by: Osama Mersal.
