Hi, we are trying to translate the shop page on our website but it's not happening. This is not our first time translating websites but this time there is a technical issue, it's getting stuck. Kindly help us solve this problem. The main problem is that the title is getting translated but the in the body nothing is appearing.
Hello There,
Thanks for contacting WPML Support. I will be glad to assist you in this matter.
I understood the issue. The WooCommerce shop page is supposed to be translated automatically. It is not required to manually translate the page unless some additional content is added to the default shop page.
However, From the screenshot, I can see that the translation process is stuck in the saving phase. Kindly follow the steps mentioned in the guide below and check if that solves the issue.
Also, Before you save, please ensure that you mark the “Translation is completed” checkbox under each translation field to indicate that the translation is 100% done. Otherwise, the translated contents of those fields will not show up in the frontend.
Please let me know if that helps or if you need further assistance. I will be happy to help.
As I mentioned it's stuck on the saving process even on clicking space and then trying to save.
Even tried this step of re-assigning the translator but still It never saves. Kindly help us to fix this issue permanently.
