Unregistering & Reregistering

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is concerned about whether unregistering and re-registering a new WPML license will delete all of the old WPML data from their site.
Solution:
We assure you that unregistering and re-registering your WPML license will not delete any translations from your site. As a general precaution, we recommend always having a backup of your site. You should not notice any change in your site before or after registering a new site key. Once you register the new key, you can update WPML just as you normally did before.

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.

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Tagged: Account Issues

This topic contains 1 reply, has 0 voices.

Last updated by Lauren 2 weeks, 3 days ago.

Assisted by: Lauren.

Author	Posts
August 13, 2025 at 4:53 pm #17318619
terryA-3	Background of the issue: I am trying to unregister and re-register my new license for WPML on my site hidden link. I have a few hundred translated pages from my previous marketing agency. Symptoms: I am concerned about whether unregistering and re-registering my new license will delete all of my old WPML data from my site. Questions: Is unregistering and re-registering my new license going to delete all of my old WPML data from my site?
August 13, 2025 at 5:40 pm #17318790
Lauren WPML Supporter since 10/2015 Languages: English (English ) Timezone: America/New_York (GMT-04:00)	Thank you for contacting WPML support. I'll be happy to help you with this. Unregistering and re-registering won't delete translations from your site. As a general precaution we recommend always having a backup of your site. You should not notice any change in your site before or after registering a new site key. Once you register the new key you can update WPML just as you normally did before. Please let me know if you need any further assistance and I will be happy to help.