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[Closed] Urgent Request - Plugin conflict

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Supporter timezone: Asia/Kathmandu (GMT+05:45)

This topic contains 1 reply, has 0 voices.

Last updated by Shekhar Bhandari 2 weeks ago.

Assisted by: Shekhar Bhandari.

Author Posts
April 29, 2026 at 2:07 pm #18003209

Daniel Lee

Hi WPML Support,

I reached out two times but still haven't heard back.

We are experiencing a plugin conflict between WPML and WP Rocket and would appreciate your help troubleshooting.

When WP Rocket is active, some WPML-related functionality appears to break or behave inconsistently.

Could we get on a call together to troubleshoot this?

Site details:
WordPress site using WPML
WP Rocket is active
Issue appears only when WP Rocket optimization/caching is enabled

Thank you,
Daniel
April 30, 2026 at 4:49 am #18004357

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Thank you for contacting WPML support. I’ll be happy to assist you with this issue.

You mentioned that you contacted us before. Could you please share the links to those tickets? This will help us investigate further.

Please note that we only provide support via forum and chat, so a live call is not possible. Instead, you can record a short video demonstrating the issue, which will help us assist you more efficiently.

Additionally, To help you further on this issue, I would need further information, so could you please go to WPML > Support > Debug Information and give me the information in the next reply. You can read the detailed instruction here: http://wpml.org/faq/provide-debug-information-faster-support/

Looking forward to your reply.

Thanks

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