URL redirecting to attached media

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Tagged: Documentation request, Exception

This topic contains 3 replies, has 2 voices.

Last updated by Mohamed Sayed 1 year, 10 months ago.

Assisted by: Mohamed Sayed.

Author	Posts
February 19, 2024 at 3:45 am #15315835
romantaL Site owner	Dear Support Team, I hope this message finds you well. I am writing to bring to your attention an issue regarding an article I recently wrote in Indonesia. It can be accessed through the following link: hidden link Unfortunately, I've encountered an unexpected problem where several URLs embedded within the article do not redirect to their intended destinations. The URLs that I have included in this article should lead to the following link: hidden link However, it appears that these URLs are instead directing users to an attached image rather than the intended URL (hidden link) I would greatly appreciate your guidance on how to rectify this issue promptly. Thank you for your attention to this matter. Regards.
February 19, 2024 at 4:00 pm #15319502
Mohamed Sayed	Hi there, Thanks for contacting WPML support. Please try the following steps: - Edit the translation with the WPML's advanced translation editor - Use the "Search content in original language" field to find the original URL - Translate it with the correct one Kindly check this guide for more details: https://wpml.org/faq/how-to-translate-urls-shortcodes-and-html-attributes-using-the-advanced-translation-editor/ Kind regards, Mohamed
February 20, 2024 at 1:57 am #15320398
romantaL Site owner	I've opted to utilize the WordPress Translation Editor instead of the WPML Translation Editor. This decision stems from my lack of necessity for a dual-language setup for product pages, and I have more advantages when using WordPress Translation Editor. As such, my current practice involves publishing articles in Indonesian containing links to product pages available solely in English. However, WPML appears to redirect the intended URLs to image attachments instead of the English product pages. Could you kindly advise me on configuring WPML to avoid redirecting the desired URLs to unintended destinations (based on my case)? Thanks for your support, and I appreciate your assistance.
February 20, 2024 at 9:43 am #15321416
Mohamed Sayed	When using the WordPress editor to create the translation, WPML doesn't translate the links added to the page since you're adding them manually. So kindly edit the translated page with the WP editor and replace the incorrect URLs manually. I checked the page and I see that the link points to the correct URL, please check this recording: hidden link
February 21, 2024 at 12:36 am #15325095
romantaL Site owner	Thank you for your efforts in assisting me with resolving my issue. My situation is unique; when I wrote content and inserted an internal link to a product page to hidden link When the content is live, WPML automatically converts my URL to an attached media (hidden link). In my assessment, this may be due to my activation of the translate media feature. Consequently, when the slug for the product (which is only available in English) resembles the slug for the image, WPML redirects to the attached media, as I did not provide content in English. I have addressed this by referencing the Post ID instead of the exact URL. To ensure that the URL is directed to the intended destination, as demonstrated in your video. Once again, I appreciate your support in helping me resolve this issue.