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This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're experiencing issues with 'Variation Swatches for WooCommerce' by CartFlows and 'Variation Images Gallery for WooCommerce' by RadiusTheme not working in your English translations, despite following our guide and inserting the code.

Solution:
Firstly, ensure you have a backup of your site. Then, for the product gallery media issue:
1. Navigate to WPML > Settings.
2. Scroll to 'Custom Fields Translation' and click on 'show System fields'.
3. Locate the required fields and set their translation settings to 'Copy'.
4. Save the changes.
5. Edit the product, select the option to copy media to translations, and resend the product for translation.
6. If this resolves the issue for one product, you can apply the same settings to all products using the option under WPML settings.

We were able to resolve the swatches issue by:
1. Changing WPML custom fields configuration to 'Copy'.
2. Switching the translation editor to the Advanced Translation Editor.
3. Retranslating the product.
4. Clearing both Object cache and WP Rocket cache.

To apply these changes to the rest of your products, resend all products for translation and clear your cache.

If this solution doesn't seem relevant to your issue, please open a new support ticket with us.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 15 replies, has 2 voices.

Last updated by Ilyes 1 year, 8 months ago.

Assisted by: Ilyes.

Author Posts
November 27, 2023 at 8:13 pm #14934585

Ilyes
Supporter

Languages: English (English ) French (Français ) Arabic (العربية )

Timezone: Pacific/Easter (GMT-06:00)

Hello,

I initially shared how to re-translate your content automatically as I thought that's how you done it before, which doesn't require more credits if you've done it like that before,

That's why I have assigned credits enough to retranslate your content, I have done it myself and your products are now working fine and showing the swatches correctly.

Best,

November 29, 2023 at 6:16 pm #14954959

vasileiosT-3

I don't know how to thank you!