'Variation Swatches for WooCommerce' by CartFlows

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was experiencing an issue where a translated product swatch was not appearing on the translated product page.
Solution:
We resolved the issue by synchronizing the product variations. Here are the steps we followed:
1. Navigate to WooCommerce > WooCommerce Multilingual > Settings.
2. Scroll down to the troubleshooting section at the bottom of the page.
3. Select the options related to product variations.
4. Click on start to initiate the synchronization process.

If this solution does not seem relevant to your issue, please do not hesitate to open a new support ticket with us.

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Tagged: WCML

This topic contains 15 replies, has 2 voices.

Last updated by adolisJ 1 year, 3 months ago.

Assisted by: Ilyes.

Author	Posts
January 5, 2024 at 12:50 pm #15154445
adolisJ	Hi there. After translating product swatch, it doesn't appear in the translated product hidden link translation hidden link
January 5, 2024 at 2:05 pm #15154940
Ilyes Supporter Languages: English (English ) French (Français ) Arabic (العربية ) Timezone: Pacific/Easter (GMT-06:00)	Hello, In order to see if this issue is happening because of the configuration of your site, or just the combination of the Variation Swatches plugin & WPML we need to isolate the issue. I’ve created a sandbox here: hidden link I’ve already configured WPML in 2 languages. Please do the following: - Open the Sandbox link mentioned above - Download and activate the Variation Swatches for WooCommerce plugin you are using. - Create a basic product with similar variations as the ones you have under your live site and apply that plugin to it. - Translate the product to second language and save the changes. > Did the issue replicate? Please share your results with us Please note that we only need the theme/plugin and the related functionality, you don’t need to set up a entire website or clone your existing site. https://wpml.org/faq/how-to-reproduce-issues-and-share-them-with-wpml-support/ Let me know when it is done. Best regards,
January 5, 2024 at 2:15 pm #15155057
adolisJ	hidden link Translation appeard in second language just fine. I'll try to change it once more
January 5, 2024 at 2:17 pm #15155064
adolisJ	Second try also worked as a charm. Something wrong is in our website
January 5, 2024 at 2:26 pm #15155119
adolisJ	It seems that the website only recognise first translation. All the other attempts appears blank in product
January 5, 2024 at 3:18 pm #15155345
adolisJ	Can I hope the further comunication today or not? I need assistance as soon as possible
January 5, 2024 at 5:22 pm #15155965
Ilyes Supporter Languages: English (English ) French (Français ) Arabic (العربية ) Timezone: Pacific/Easter (GMT-06:00)	Hello, Thank you for your patience, I see that this works in a minimal environment, Would it be possible to temporarily disable all your plugins except of WPML, woocommerce and Swatch plugins? Could you also try a default theme? I could do this for you if needed, i could also copy your site locally and do it there if you don't want to affect your live site.
January 5, 2024 at 5:31 pm #15155974
adolisJ	Yes, the site copy is needed. I can do it by myself if needed.
January 5, 2024 at 5:40 pm #15156027
adolisJ	Whait a minute, I'll do the copy
January 5, 2024 at 5:48 pm #15156031
adolisJ	hidden link Use the same credentials as before
January 5, 2024 at 5:57 pm #15156119
adolisJ	I tryed to do what you have told, disabled all the other plugins, the issue still appears the same
January 5, 2024 at 5:58 pm #15156120
adolisJ	It's the same after changing the theme of the website
January 8, 2024 at 2:02 am #15158019
Ilyes Supporter Languages: English (English ) French (Français ) Arabic (العربية ) Timezone: Pacific/Easter (GMT-06:00)	Hello, Thank you so much for your patience, The issue should be fixed now : hidden link It turned out to be a synchronization issue between variations, here is what I have done : I went to WooCommerce > WooCommerce Multilingual > Settings > troubleshooting (bottom of the page) and selected these options related to product variations and then hit start : hidden link Have a nice day,
January 8, 2024 at 9:53 am #15159317
adolisJ	Why do say that it works now? Nothing has changed. I did what you told, followed every step in our website but it didn't change anything. The elements with changed strings is still missing: hidden link hidden link What's next?
January 8, 2024 at 10:11 am #15159471
adolisJ	Oh, OK. I think I understood whats happening here. I need to edit original product first. Let me make some cganges and I'll be back soon.