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This topic contains 3 replies, has 2 voices.

Last updated by Marsel Nikolli 10 months, 2 weeks ago.

Assisted by: Marsel Nikolli.

Author Posts
August 8, 2024 at 3:26 pm #16053524

nativeW

Background of the issue:
I am trying to review translations to put the site online with the different pages in the various languages. Link to a page where the issue can be seen: hidden link

Symptoms:
I expected to see the page with the various pending reviews. Instead, I got a blank page.

Questions:
Why am I seeing a blank page instead of the pending reviews?
Is there a way to fix the blank page issue when reviewing translations?

August 8, 2024 at 3:47 pm #16053678

Marsel Nikolli

Hi,

Thank you for contacting WPML Support, I will gladly help you.

1) Your WP memory limit needs to be increased. WordPress defaults to 40MB, but WPML requires at least 128MB. Check this page for details.

To increase it, add the following code to your wp-config.php file just before the line /* That's all, stop editing! Happy publishing. */:

/* Memory Limit */
define('WP_MEMORY_LIMIT', '256M');
define('WP_MAX_MEMORY_LIMIT', '256M');

2) Please provide the WordPress debug.log (not the WPML debug information) so we can gather more details. You can find instructions here.

To enable the WordPress debug log, open your wp-config.php file in the site root and find define('WP_DEBUG', false);. Change it to:

// Enable WP_DEBUG mode
define( 'WP_DEBUG', true );
 
// Enable Debug logging to the /wp-content/debug.log file
define( 'WP_DEBUG_LOG', true );
 
// Disable display of errors and warnings 
define( 'WP_DEBUG_DISPLAY', false );
@ini_set( 'display_errors', 0 );

The errors will be saved to a debug.log log file inside the */wp-content/* directory.

Please try to reproduce the issue and check if you are getting any errors or warnings related to WPML in the log file.

If you can paste your debug.log to http://pastebin.com/index.php and provide me with that link it would be great! (This is the cleanest way because sometimes the logs are long and create a complete mess of discussion).

Looking forward to your reply,
Marsel

August 8, 2024 at 4:21 pm #16053787

nativeW

we've already reviewed our WP memory limit and the problem is still there.

August 9, 2024 at 5:36 am #16054857

Marsel Nikolli

Hi,
Thank you for the update!

Could you please check the #2 point of my previous reply and share any error that might show in the debug.log file?

The topic ‘[Closed] we can’t review the translations’ is closed to new replies.