We need assistance in resolving an issue with the WPML String Translation feature, specifically rela...

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Supporter timezone: Europe/Vienna (GMT+02:00)

Tagged: Compatibility

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Last updated by Bigul 13 hours, 15 minutes ago.

Assisted by: Bigul.

Author	Posts
March 18, 2025 at 9:41 am
christelC	Background of the issue: I am trying to ensure that the 'Free Shipping' label is correctly displayed in the cart across all translated languages using WPML String Translation. The issue can be seen on this page: hidden link. Symptoms: The 'Free Shipping' label does not appear in the translated versions of the cart, despite being correctly translated and synchronized in WPML String Translation. The issue persists, as shown in the attached screenshot (highlighted section). Questions: How can we resolve the issue of the 'Free Shipping' label not appearing in translated versions of the cart? What steps should be taken to ensure the label appears correctly across all languages?
March 18, 2025 at 10:17 am
March 18, 2025 at 10:19 am #16829146
christelC	I've install de Octolize plug-in: hidden link please check
March 19, 2025 at 4:15 am #16833083
Shekhar Bhandari Supporter Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, Can you also create a dummy product to see if the problem is reproduced on the test site? Look forward to your reply. Thanks
March 25, 2025 at 9:12 am #16855576
christelC	Can't create dummy product? specify login credentials on link.. The issue still is on the live website.
March 26, 2025 at 3:06 am #16860396
Shekhar Bhandari Supporter Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, I am not sure if I understand correctly? did you managed to replicate the issue even on the staging site? hidden link Look forward to your reply. Thanks
April 1, 2025 at 9:19 am #16881993
christelC	how? "Your sandbox has expired"
April 1, 2025 at 12:06 pm #16882747
Shekhar Bhandari Supporter Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, You can use this new sandbox link: hidden link Look forward to your reply. Thanks
April 9, 2025 at 9:43 am #16912294
christelC	“I have added the test product in the new sandbox, please feedback / support". product: Expo-Line Stadion Direct \| Wit \| 20 liter
April 10, 2025 at 5:50 am #16916547
Bigul Supporter Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Thank you for the updates. I am Bigul from the WPML support team. Shekhar is away now. So I am taking care of this ticket and hope it will be okay for you. Can you please reproduce the issue in the sandbox site like your live site? Becuase the WPML plugins are not configured on the site yet. Please check and let us know your feedback. -- Thanks! Bigul