We need to change media files base url

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Tagged: Not WPML issue

This topic contains 7 replies, has 2 voices.

Last updated by Mohamed Sayed 1 year, 11 months ago.

Assisted by: Mohamed Sayed.

Author	Posts
September 7, 2023 at 1:24 pm #14359883
mohamedM-54	We need to change all media files path to hidden link instead of hidden link How can i change base url of media files in WPML ?
September 7, 2023 at 2:45 pm #14360793
mohamedM-54	Any updates?
September 8, 2023 at 5:45 am #14363469
mohamedM-54	Hi, What is the updates?
September 9, 2023 at 1:27 am #14368791
mohamedM-54	Hi, we are using "WP offload media", Please check urgently why it's media files are not loading
September 11, 2023 at 5:01 am #14372633
mohamedM-54	Hi ?
September 11, 2023 at 9:10 am #14374101
Mohamed Sayed	Hi Mohamed, Thanks for contacting WPML support. First of all, sorry for the late reply due to a higher workload. I checked the site and the images are missing from the default language too, I don't think this is a translation issue caused by WPML. To confirm that, please disable WPML temporarily and check if the images are loading on the default language. This is probably an issue with the migration method you used to move the site to the new location. Kindly contact your hosting provider and check with them if the media files were migrated or not. Kind regards, Mohamed
September 11, 2023 at 9:20 am #14374189
mohamedM-54	For media files we using "WP offload media" plugin, all media files uploaded to hidden link . where is the option to change the media files path in wpml configuration?
September 11, 2023 at 1:32 pm #14376745
Mohamed Sayed	This plugin doesn’t require any special configuration to run with WPML (https://wpml.org/plugin/wp-offload-s3/) The integration between the two plugins is part of the core WP Offload Media plugin, but no custom settings for WPML are mentioned in their docs (hidden link) I also checked if we have any similar reports or known issues but I couldn't find any. In order to isolate the cause of the issue, please create a full backup then disable WPML temporarily, and check if the images are loading on the site's default language.